The role of the salesperson on the floor has changed over the years and now engaging with customers extends far beyond the reach of an in-store experience. The fact of...
Self-service, digital hubs are a growing phenomenon in all areas of business. Self-checkouts are ubiquitous at large chains like Wal-Mart, Target, and Albertsons, and fast-food giants like McDonald’s have recently...
If you’re a dealer struggling to get your used vehicles in and out of recon as quickly as possible, you’ll want to pay attention to this next interview. CBT Automotive...
Steve Finlay, Editor of WardsAuto joins Jim Fitzpatrick in a great discussion about the current effect import tariffs and technology are having on the retail auto industry. Both seen to...
John Hensman, VP, and GM of HomeNet Automotive, a company that provides inventory merchandising and vehicle distribution solutions to auto dealers, joins CBT News to talk to us about HomeNet's...
CBT News welcomes Max Zanan, bestselling author of The Perfect Dealership. Max discusses sales strategy and giving your customers the best possible online experience in order to keep up with the shift...
In a recent mystery shopper survey conducted by the firm Pied Piper, Tesla was ranked dead last in how helpful their salespeople were. 34 dealers were evaluated on several factors...
Joining CBT Automotive News today is Bob Burg, top-producing salesperson, a talented public speaker, and a coauthor of the best selling Go-Giver Books. Bob Burg mentions during his interview with our...
The U.S. Automotive Industry breathed a collective sigh of relief late Wednesday after news that Donald Trump had decided to ease moving forward in a major trade war with the...
On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, Vice President of Field Sales Operations and Strategy for JM&A , talk about how your company can be better at virtual...