Tag: appointments
The best ways your employees can develop their communication skills
On the latest episode of Kain and Co., host David Kain, president of Kain Automotive, talks about employee development and communication skills.
Often times when you walk...
How the ‘power of the second voice’ can break down barriers...
On the latest episode of Kain and Co., host David Kain, President of Kain Automotive, discusses the 'power of the second voice', also so known...
The Importance of Confirming Appointments
On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...
Time to Break Your Old School Phone Habits
There are two quick facts about your customers and your dealership:
Fact #1: Customers are looking for a faster and better customer experience when they...
Don’t Let Bad Phone Habits Disconnect Your Customers
It’s well known that one the quickest ways to increase sales is to improve on the phone. The opportunity becomes more obvious as the...
Best Practices for Setting and Maintaining Scheduled Appointments
Today’s consumer look to streamline all the processes they undergo. Making larger purchases, such as vehicles, is included within that. The quicker the process,...
Appointments = Income
We know time is money, but how much time are you spending on setting appointments? Grant explains how the two go hand in hand.
How to Book More Appointments
Dealers lose the majority of their hottest leads within the first 15 seconds of each call. The culprit? Poor phone routing.
It’s a common misconception...
Fix the Phone Leak or Fade Away
Don’t let Bad Phone Habits Disconnect Your Customers
By Mike Haeg
More mobile shopping, more targeted marketing, more car shoppers than ever before. This means more calls...
