Titling can be a complex and time-intensive part of the car purchase process. With strong sales volumes expected in the back half of the year and car buyers wanting to...
Training plays a critical role in the success of dealership staff and, in turn, the customer experience. Yet far too often dealers struggle to ensure their teams are taught in...
“Cash back” always sounds like a good deal, right? You might even have bought one or two things in your life that you did not actually need because of a...
The retail automotive industry has been tasked with meeting today's rising consumer expectations and demands. As dealers adapt successfully, CDK Global has launched a new platform to assist with the...
As consumers hold onto their vehicles for longer periods of time, used car dealers are looking for alternatives to trade-ins and auctions to keep their inventories stocked. One such alternative...
As new car inventory across the country expands, so too has the number of calls placed to dealerships. The increase in volume has made it challenging for employees to keep...
It's a new car-buying season, and many new car buyers want to take advantage of the federal government's electric vehicle tax incentives. With many customers considering their first EV, it's...
It is important to partner with the right vendors, especially when it comes to entrusting your dealership's fixed operations to a business development company or BDC. On this episode of...
Closing is a critical step in the sales process, and having a technique that works almost every time can make things much easier on the floor. On this episode of...
Out-of-state auto sales give dealerships a great revenue stream – but if you don’t manage them correctly, they can also make you pace up and down the halls like an...