TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%
TSLA378.9003.6%
GM83.450-0.5%
F13.100-0.07%
RIVN15.140-0.22%
CYD35.0500.01%
HMC32.420-0.11%
TM192.060-0.44%
CVNA65.360-1.82%
PAG209.860-2.3%
LAD312.320-3.83%
AN169.6100.85%
GPI253.7502.88%
ABG187.0602.51%
SAH65.340-0.58%


Shows

co-navigating

Co-Navigating With Your Customers

- December 6, 2018
On this week's episode of Kain & Company, David talks about how co-navigating can help build trust and clarity with your customers.
management

Outcome-Based Management

- December 5, 2018
 On today’s episode of On the Mark, Mark Tewart explains outcome based management and the four pillars that affect this outcome; profit, productivity, customer service, and retention.
follow-up

Follow-Up Calls

- December 4, 2018
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
objections

Is Overcoming Objections a Lost Art?

- December 4, 2018
  On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to overcome product objections.
social

Selling Cars with Social Media

- November 30, 2018
On this week’s episode of Progressive Retail, Cory Mosley speaks with Rudy "El Patronn" Treminio about increasing your social media selling and developing a more personal marketing strategy for your dealership.
emails

Should I Email or Call First?

- November 29, 2018
On today’s episode of Kain and Co., David Kain answers questions sent in by viewers, including: "How important is response time?" "Should I email or call first?" and "What kind...
mental framing

What’s Your Mental Framing When it Comes to Sales?

- November 28, 2018
On today's episode of On the Mark, Mark Tewart asks you what your mental framing is when it comes to selling cars and in your daily life.
retargeting strategies

Smarter Retargeting Strategies to Sell More Cars in the Digital Age

- November 28, 2018
On this week's edition of Auto Marketing Now, Brian goes over the basics of retargeting and gives you some new insights on how to improve your retargeting campaigns.
referrals

How to Handle Customers Who Are Reluctant to Give Referrals

- November 27, 2018
On this week's episode of the Tom Stuker Show, Tom shares four scripts to help with handling referral reluctance.
cusotmers

Zeroing In On Your Customers’ Wants and Needs

- November 26, 2018
On this week's episode of Straight Talk, David Lewis of David Lewis & Associates talks about how to discover your customers' true wants and needs by asking the right questions. VIDEO...


CBT News
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