TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

Driving Solutions on CBT News explores the latest innovations in retail automotive, featuring expert insights on evolving dealership values, ownership trends, digital retail, and customer engagement strategies.


Driving Solutions

Utilizing technology to reduce pain points in your dealership’s sales process — Joe St. John | AutoFi

For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest today knows these problems all too well and he has some solutions and strategies to bridge the technology gap between the in-store CRM and DMS systems. Today on Driving Solutions, we’re pleased to welcome Joe St. John, Vice President of Training at AutoFi. Key takeaways: 1. St. John...

Why now is the time to revisit your dealership’s training program — Tony Gomez | Quantum⁵

- January 17, 2024
An effective and personalized training program is crucial for dealers to equip employees with the skills needed to succeed in their roles. With the car market changing course on a...

How to make the data analysis process faster at your dealership — Fred Fordin | Fordin Automotive

- January 16, 2024
The application of data analysis has become a requisite for modern dealers, serving to guide storefronts safely through market fluctuations and allowing retailers to tailor their services based on their...

How the automotive digital marketing landscape is changing — Aaron Sheeks | PureCars

- January 10, 2024
Digital marketing remains a key investment area for car dealers in 2024, as the retail automotive sector continues to lag behind others in innovation and technological proficiency. In the months...

The 2024 buy-sell market: should dealers wait to sell? — John Davis | Haig Partners

- January 9, 2024
The dealership buy-sell market has undergone significant changes in a short period of time, as the retail automotive sector has grappled with unprecedented innovations and transformations. As the industry enters...

How to make the car buying experience effortless for your customers — Gary Graves | TotalCX

- January 8, 2024
Creating an excellent car buying experience for customers is crucial to the success of any dealership. Unfortunately, in today's fast-paced world, consumers have less and less time to spend shopping...

Modernizing the car buying experience with on-demand delivery — Kirsten Knull | Draiver

- January 5, 2024
Utilizing AI-optimized technology and a network of more than 20,000 top-rated, insured drivers, vehicle delivery platform Draiver helps dealerships maximize their customers' experience, reducing downtime and unlocking new revenue to...

Why collaboration is key to leveraging dealership data — Shaun Kniffin & Eric DeMont

- December 21, 2023
Over the past few years, adaptation and collaboration have become essential elements for dealerships as data continues to play a bigger and bigger role in the automotive retail business. One...

How virtual F&I improves the in-store car-buying experience

- December 19, 2023
Throughout the year, dealership financing and insurance (F&I) departments have been navigating tough issues from high interest rates to increased frustrations with the car-buying experience. Going into 2024, dealers will...

Improve your customer service and retention with the right training — Tony Gomez | Quantum⁵

- December 18, 2023
 Training is a crucial component of any dealership's success, often determining the business's ability to provide competitive service and retain customers. Unfortunately, many dealers rely on outdated educational practices that...