Joe Gumm sat down with David Kain, Expert Automotive Trainer to chat about his breakout session at the 2017 CBT Automotive Conference.
David will host a DealerTalks Session titled: Create a...
CBT CEO & Founder Jim Fitzpatrick recently sat down with 2017 Keynote Speaker Jon Acuff to discuss his presentation at the 2017 CBT Conference + Expo. Jon's presentation, “Do Over: Investing in the...
One in four car shoppers (24%) make their first contact with a dealership through email, website forms or other digital means, according to the 2015 J.D. Power U.S. New Autoshopper...
It’s that time of the year again! The Holiday Season is upon us. And while your friends and family are all thinking about things like wrapping presents, decorating the house,...
On today’s show, Ford CEO, Mark Fields, discusses the impact of analytics, what consumers want from your service department, and 2017 CBT Conference Keynote Speaker Scott Stratten talks about delivering...
Q: I am confident that customers who buy on the floor will use our service department but I’m losing customers who buy online. What are tips to get these online...
On today’s Friday Rewind, how to take your digital marketing to the next level, the factors that will drive consumers to your dealership in Dec. & Beyond, and prevent your...