Customer Trends: 5 Takeaways from the 2019 Cox Automotive Car Buyer Journey Survey
When a customer walks into your showroom, what are they looking for? What do they expect as far as their customer experience, and how can you help them find the...
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
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How Customer Perception Can Impact Your Service Department
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the quality of your service and the...
How to Build an Effective Digital Marketing Strategy for Your Fixed-Ops Department – Andy MacLeay, Dealer.com
To ensure a steady flow of fixed-ops dollars, your dealership’s marketing and advertising strategies have to grow and adapt to consumer trends. Here to discuss how dealers can integrate fixed-ops...
How to Build an Effective Digital Marketing Strategy for Your Fixed-Ops Department – Andy MacLeay | Alleviate Dealership Turnover with These Proven Strategies | 6 Things You Need to Know to Make Good Sales Calls
Today on CBTNews.com - Monday, July 1st, 2019:
How to Build an Effective Digital Marketing Strategy for Your Fixed-Ops Department - Andy MacLeay, Dealer.com
To ensure a steady flow of fixed-ops dollars,...
Four Lessons Auto Retail Can Take Away from Other Industries
The automotive industry has evolved in ways we never would have thought possible even a decade ago. From the emergence of autonomous vehicles to the growing popularity of ridesharing, auto...
Modernizing Your Sales Experience in Order to Better Serve Your Customers – Josh Letsis | Will EV Production Match Consumer Demand? | Five Ways Social Media Can Help You Enhance the Customer Experience
Today on CBTNews.com - Wednesday, June 26th, 2019:
Modernizing Your Sales Experience in Order to Better Serve Your Customers - Josh Letsis, CEO of ClosingBig
The automotive retail industry is getting more...
How Long Should It Take To Prepare A Sale-Ready Vehicle? – Dennis McGinn | 5 Ways Dealerships Can Help Their Communities While Growing Their Brand | How to Bring Authenticity to Auto Retail
Today on CBTNews.com - Tuesday, June 25th, 2019:
How Long Should It Take To Prepare A Sale-Ready Vehicle? - Dennis McGinn, CEO of Rapid Recon
Every dealer knows that the profitability of...
Hyundai Dealers that Subscribe to CDK Hailer Service to Offer Lyft Rides for Service Customers
FOUNTAIN VALLEY, Calif., June 25, 2019 – In the next several months, Hyundai dealers across the country that subscribe to Hailer service through CDK Global, Inc. (Nasdaq: CDK) can give millions of owners easy access...
A Constructive Approach to Missed Sales Goals
There’s no way of getting around it: as a manager, there will be unpleasant situations that you personally have to deal with. As much as everyone wants to be the...
How Dealers Can Avoid the Friction Caused by Penny Perfect Payments – Pete MacInnis, eLend Solutions
Pete MacInnis, Founder, and CEO of eLend Solutions returns to CBT News to discuss more topics on digital retailing and the disconnect that dealers often find with "penny perfect payments".
Pete says...
