TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


The Sales & Marketing category delivers actionable insights and strategic guidance for dealership professionals focused on boosting revenue and customer engagement. From lead generation and CRM strategies to advertising trends, digital retailing, branding, and showroom performance, explore the tools and tactics that drive sales growth and marketing success in today’s competitive automotive landscape.

Sales & Marketing

John Mendel

The Top 3 reasons most consumers don’t buy online

- January 17, 2017
Joe Gumm and Aaron Schinke: Are consumers really ready to purchase online?
David Sargent

New Study: See what 3 out of 4 car shoppers want.

- January 17, 2017
Only 24% of car buyers considered buying an SUV in a year in which total retail sales of SUVs comprised 42% of the market. Only five years ago, SUVs made...
Lower Turnover

How to lower turnover at your dealership

- January 16, 2017
In the constant struggle to keep your dealership growing and competing, it’s easy to overlook the importance of the employee onboarding process. Owners and managers tend to get tunnel vision and...
Potential Buyers

Frank J. Lopes: How to call potential buyers

- January 16, 2017
Frank J. Lopes: What not to do when calling potential car buyers for the first time or following up.
Decrease Turnover

How to succeed by fixing your dealership’s phone process

- January 16, 2017
Jim Fizpatrick and Chip King, Founder and CEO of CallRevu on how to succeed by fixing your dealership's phone process

How can validation affect a customer’s decision?

- January 13, 2017
David Kain: David explains how a moment of validation could impact a customer’s decision on whether to move on in the car buying process or not.   
David Kain

How do your sales people prepare for work?

- January 12, 2017
David Lewis: Imagine if your salespeople prepared for work like this Hall of Fame basketball player prepared for games.
Sales Prep

Do consumers want shorter leases?

- January 12, 2017
Car shoppers are interested in shorter vehicle-lease terms, according to a poll. In an online survey of 2,500 people, about 70% say they would like lease terms of 24 months. Typical...
Phil Sura

How to incorporate video in your marketing

- January 12, 2017
CBT News Anchor Joe Gumm sat down with Phil Sura, video marketing expert and speaker at the 2017 CBT Automotive Conference + Expo to chat about his breakout session. Phil...
Glenn pasch

How to track your team’s success each month

- January 11, 2017
Glenn Pasch: Your managers are extremely busy, so how are they tracking your team’s success each month? 


CBT News
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