On today’s CBT Newscast for Friday, February 2nd, 2018:
Brian Allan: How to find balance with your staff and the content they post
Some people would say salespeople are pseudo-celebrities when it comes to being known around town. As a dealer, you appreciate your staff engaging with customers on social media, but you certainly don’t want your salespeople thinking they’re so popular with their following that they can get by with posting over-the-top content, right? We wanted to know what Galpin Motors, the most successful Ford dealership in the world for the past 28 years, allows. Brian Allan, Director of Business Development for Galpin Motors, said there always has to be a balance. Watch Now
Mike Jackson: How tax reform is benefiting AutoNation staff
What comes first for your dealership: take care of the employees and they’ll take care of the customers, or take care of the customers first and employees second? Wherever you stand, we can all agree that as a dealership, constantly doing more for your employees never hurts. For Mike Jackson, CEO of AutoNation, that means going way above and beyond when it comes to sharing the recent tax benefits. Watch Now
Days before he turns 90, this dealer received something special
We’ve heard this before about working in auto retail: you don’t need a degree right? Well, you don’t. There are thousands of people doing really well in auto retail. For Frank Schimizzi, Founder of Hillview Motors CDJR in Hempfield, Pennsylvania, he became a successful dealer by doing it without a high school diploma. On January 15th, he finally received his diploma from the Kiski area school district. He turned 90 on January 31st. Read More
