Breaking the F&I Stereotype – Simple Steps, Powerful Results
For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking...
TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%
TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%
TSLA398.500-5.32%
GM88.340-1.6%
F12.300-0.3%
RIVN13.2900.1%
CYD22.1900.16%
HMC33.990-0.3%
TM193.000-2.83%
CVNA71.280-0.72%
PAG212.210-1.04%
LAD298.770-10.89%
AN178.510-7.39%
GPI265.010-4.78%
ABG197.770-8.9%
SAH60.680-2.93%
Headlines
Ford and Bosch Utilizing VR in Mach-E Training
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...
How Dealers can Better Engage with their Local Legislators – Don Hall, President of VADA
On today’s show, we welcome back Don Hall, President and CEO of VADA, the Virginia Automobile Dealers Association. In this segment, Don and Jim discuss some things that today’s dealer...
Dress to Impress: What Message is Your Dealership Staff Sending?
30 years ago, it seemed that everybody wore a suit and tie to work. While suit and tie may be overkill for most industries by today’s standard, there should still...
Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy
[Previously aired 11/07/19]
On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott Clark Auto Group out of Charlotte, NC. Since we last spoke to Sarah, she...
Better Framing, Better Context Equals Higher F&I Sales
Paint the picture. That’s what nearly every self-professed sales guru says when training salespeople. Appeal to their emotions and get them to ‘see’ themselves using your product or service. Good...
Effectively Manage Your Internet Leads with These Proven Strategies
Converting internet leads into car sales is an evolving and extremely challenging process. What worked five, three, or even a year ago isn’t necessarily as effective as it is today....
New York Times Best-Selling Author Joseph Michelli On Airbnb’s 5 Leadership Lessons
On today's show, we’re pleased to welcome back Joseph Michelli, New York Times best-selling author and customer experience expert. Joseph also has a new book out titled “The Airbnb Way:...
Boost Your Service Department’s Bottom Line
Have you ever watched an older movie and asked, “Why don't they make them like that anymore?” I know why they don't. It’s because no one would buy a ticket...
Top Opportunities for Auto Marketers: Advanced Ad Tactics, Millennials, Alternative Fuel Vehicles
Ahead of the NADA conference in Las Vegas, automotive advertising professionals—including Jake Rostollan, executive vice president at Pinnacle Advertising and Neil Gandhi, vice president of marketing at Faulkner Auto Group—shared...
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