Automated email replies always feel dismissive to me. Like my inquiry is not important enough for an actual person to reply. Yet, most dealership CRMs are configured to automatically send...
As of Friday, a cargo ship carrying nearly 4,000 vehicles destined for the United States was on fire and adrift in the Atlantic Ocean. The vehicles were on their journey...
Sonic Automotive, one of the auto industry's top performers, had an incredible 2021. The expansion of its pre-owned brand EchoPark Automotive, the acquisition of RFJ Auto Partners, and record net...
In this episode of the Dealer Advantage series, Lori Wittman, SVP Dealer Software Solutions, Cox Automotive re-visits three best practices car dealers implemented last year that are still crucial in...
Dealers across the country have ushered in new goals and intentions for their operations in this new year. Carter Myers Automotive has continued to evolve and expand across Virginia since...
Whether you get your news online or on the five o'clock news, you've likely heard of "The Great Resignation." Last year, nearly 47 million people quit their jobs, which almost...
In a seller’s market, holding firm on price is expected. For four out of every five car buyers in January, the dealership where they purchased a vehicle didn’t just hold...
The Ambassador Bridge is once again flowing between the United States and Canada after a week-long blockade was removed by Windsor Police. However, the days that the corridor was impeded...
The fifth annual What Drives Her Program was held on February 11 as part of the Chicago Auto Show’s Media Preview. Each year, female forces within the auto industry join...
How are you ensuring that your car dealership is providing remarkable customer service? Today on Inside Automotive, we're pleased to welcome back Aaron Bickart, Executive Vice President and General Manager...