TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%

Fixed-Ops

Xtime

How Xtime is Working to Increase Customer Loyalty in the Service Department – David Foutz, Cox Automotive

- February 26, 2020
Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of Sales at Xtime, Dealertrack DMS and...
service contract

Increase Service Retention with These Innovative Service Contract Features

- February 25, 2020
Service contracts have been around for a long time. They provide additional profit opportunities at the time of sale, and theoretically provide more service opportunities after the sale. The problem...
Jim Roche

The Keys to Sustaining Profitability in Your Fixed-Ops Department – Jim Roche, Cox Automotive

- February 25, 2020
Vice President for Cox Automotive, Jim Roche joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss the new chapter of his book Fast Break, the...
used-car

How Dealers Can Best Take Advantage of the Potential in the Used-Car Market – Patrick Janes, vAuto

- February 24, 2020
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Patrick Janes, Director for used-car solutions at vAuto. VIDEO TRANSCRIPT: Jim Fitzpatrick: Dealers are looking for used-car solutions, aren't...
ReconVelocity

What Makes ReconVelocity Unique From Its Competitors – Hugh Hathcock, Owner

- February 20, 2020
ReconVelocity Founder and Owner, Hugh Hathcock joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss their recent partnership with Sonic Automotive and the importance...
training

Ford and Bosch Utilizing VR in Mach-E Training

- February 19, 2020
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...
service

Boost Your Service Department’s Bottom Line

- February 17, 2020
Have you ever watched an older movie and asked, “Why don't they make them like that anymore?” I know why they don't. It’s because no one would buy a ticket...
recon

How Paragon Honda Successfully Transitioned to a New Recon Process – Gage Hathcock and Rob Patel

- February 14, 2020
In this segment, we're pleased to introduce Gage Hathcock of ReconVelocity and Rob Patel, Auto Remarketing Specialist at Paragon Honda. Jim, Rob, and Gage discuss acclimating to their new recon...
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

- February 12, 2020
More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and service industry leaders speak with great...
Proactive Dealer Solutions

Effectively Identify and Quantify Missed Opportunities in Your Service Drive – Lawson Owen, Proactive Dealer Solutions

- February 6, 2020
In this interview with Lawson Owen, managing partner at Proactive Dealer Solutions, Jim and Lawson discuss how they bring a proactive approach to your service drive. They leverage artificial intelligence...

CBT News
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