TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


F&I

sales staff

It’s Not About Volume: Make it happen with what you’ve got!

- January 5, 2018
John, a seasoned F&I manager, asked the question: “When business slows down, how do I get through the lean periods?” The answer to that is as simple as it is...
service contracts

4 Tips to Sell Service Contracts After Delivery

- December 25, 2017
“I don’t want an extended warranty. I don’t need it on a new car…it already comes with a warranty.” Many F&I managers will say that their #1 biggest frustration is getting...
leasing

Selling the Benefits of Leasing this Holiday Season

- December 18, 2017
The last week of the year for a car dealer can be a crazy one. End-of-the-year sales quotas, pressure to move last year’s inventory, and OEM finance incentives make for...
F&I manager

Bringing F&I to the Showroom Floor

- November 20, 2017
Every dealership is set up the same way…sales, service, parts, and F&I all operate as their own separate departments. Each has a unique part to play both in overall profit...
F&I

How Today’s Connected Car Buyer Has Changed F&I… For the Better.

- November 13, 2017
Twenty years ago a F&I manager was one of the most respected and sometimes feared person at the dealership. They could make or break your deal often within a few...
f&i

What dealers can give customers they can’t get from F&I online

- November 10, 2017
At conferences, summits, and conventions, speakers and panelists often say certain things to get the attention of those attending. At the Best Training Day Ever, it was mentioned that F&I...
f&i manager

Your Next F&I Manager – Internal, External, or ‘Out of the Box’ Hire?

- November 3, 2017
Finding the right new hire is always a challenge, especially in the F&I department at your dealership. Do you promote from within? Do you look outside the dealership? It can...
f&i fundamentals

Becky Chernek: What are the “fundamentals” when it comes to F&I?

- October 30, 2017
Remember those things you used to do? The little things that mattered to customers? The things that showed you truly cared about what customers liked and wanted? For F&I customers,...
transparency in f&i

Increased Transparency in F&I

- October 27, 2017
The F&I department is often one of the most lucrative profit centers in an auto dealership. This fact is not lost on the increasingly sophisticated buyers that spend $30,000 or more...
compliance training

Is it Time for Compliance Training — Again?

- October 23, 2017
Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If we’re not bringing at least 10...


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