TSLA409.265-10.505%
GM76.650-1.2%
F13.730-0.1%
RIVN17.525-2.615%
CYD44.970-1.27%
HMC28.665-0.965%
TM180.2900.49%
CVNA69.350-1.03%
PAG185.7602.34%
LAD311.5202.49999%
AN192.2801.56%
GPI297.9901.18%
ABG210.2002.23%
SAH87.3901.48%
TSLA409.265-10.505%
GM76.650-1.2%
F13.730-0.1%
RIVN17.525-2.615%
CYD44.970-1.27%
HMC28.665-0.965%
TM180.2900.49%
CVNA69.350-1.03%
PAG185.7602.34%
LAD311.5202.49999%
AN192.2801.56%
GPI297.9901.18%
ABG210.2002.23%
SAH87.3901.48%
TSLA409.265-10.505%
GM76.650-1.2%
F13.730-0.1%
RIVN17.525-2.615%
CYD44.970-1.27%
HMC28.665-0.965%
TM180.2900.49%
CVNA69.350-1.03%
PAG185.7602.34%
LAD311.5202.49999%
AN192.2801.56%
GPI297.9901.18%
ABG210.2002.23%
SAH87.3901.48%


Executive Interviews

With synthetic identity fraud attempts against auto lenders increasing by 98% in 2023, Equifax and Cox Automotive’s Dealertrack have teamed
CBT Now

Equifax and Cox Automotive partner to tackle rising synthetic identity fraud in auto retail

- August 22, 2024
It’s the peak summer selling season for auto retailers, and fraud prevention is at the top of minds now more than ever. With synthetic identity fraud attempts against auto lenders...
Today we sit down with Ryan Kerrigan to discuss the fallout from OEMs' aggressive EV push and the broader implications for the auto industry
Inside Automotive

Ryan Kerrigan on the failed EV rollout: What went wrong and what’s next for auto dealers

- August 21, 2024
In today's episode of Inside Automotive, we sit down with Ryan Kerrigan, Managing Director of Kerrigan Advisors, to discuss the fallout from OEMs' aggressive EV push and the broader implications...
Joining us on the recent episode of Inside Automotive to talk more about that is Jeff Dyke, the President of Sonic Automotive.
Inside Automotive

Sonic Automotive surges 76% despite CDK outage; Jeff Dyke explains resilience strategies

- August 20, 2024
Despite the estimated 1.02 billion dollar loss for dealerships due to the CDK Global outage, Sonic Automotive’s second-quarter net income is up 76% year-over-year. Joining us on the recent episode...
Vehicle affordability has become a key focal point for both dealers as well as consumers, join Durran Cage to discuss customer loyalty.
Inside Automotive

Unlocking customer loyalty in an era of vehicle affordability challenges – Durran Cage | Cage Automotive 

- August 19, 2024
Vehicle affordability has become a key focal point for both dealers as well as consumers…and in some markets, this financial strain is posing a challenge to customer loyalty. On the...
Today, we dive into Morgan's book, The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer.
CBT Now

How dealers can build a better customer experience through employee-centric leadership – Blake Morgan

- August 16, 2024
Businesses are coming to understand that it's not just about the products or services they offer or how superior they are. Customer experience is now more critical than ever. Keynote...
On today’s episode of Inside Automotive, we’re discussing the importance of having the right mindset, specifically in the F&I department. 
Inside Automotive

How dealers can transform the F&I department via the right mindset – Cory Collins

- August 15, 2024
Your mindset at the start of the day can shape your performance and the overall success of your team. On today’s episode of Inside Automotive, we’re discussing the importance of...
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland joins us.
CBT Now

Rebecca Lindland breaks down 2024’s automotive market trends: high prices, EV demand, and consumer challenges

- August 15, 2024
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce,...
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list.
Inside Automotive

Auto dealers urged to prioritize cybersecurity and compliance after CDK Global attack – Shannon Robertson | AFIP

- August 14, 2024
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list. However, in light of the recent cyber attack at CDK...
As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction.
CBT Now

Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention

- August 14, 2024
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples...
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns with Ginny Bowden.
Inside Automotive

Rural auto dealer faces talent retention challenges and evolving customer habits – Ginny Bowden

- August 13, 2024
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns and the persistent hurdles in recruiting and keeping top-tier personnel. Once again, we're...


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Lucid shakes up leadership team, misses Q2 delivery estimates
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CBT News
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