Featured Interview:
Why this GM is modeling his dealership after the likes of Carvana & CarMax
After spending more than 27 years in retail automotive, General Manager of Germain Toyota of Naples,...
Featured Interview:
CMA's Liza Borches explains the value of a top-notch customer experience
Carter Myers Automotive has roots dating back to 1902 as a hardware, machinery, and mill supply business that built...
Featured Interview:
How the emotional state of consumers impacts their buying decisions
Think about your last purchase...was it an emotional one? On today’s show, we’re pleased to welcome Jeff Shore, founder of...
Featured Interview:
The aftermath of Hurricane Ida: NJ Car Pres. Jim Appleton talks recovery efforts
It has been some time since Hurricane Ida bombarded the Gulfcoast and Northeast with severe flooding. According...
To the Editor:
It's easy for dealers to forget how to think like customers. While I agree that reviews are essential the biggest key is how the customer has been treated...
Featured Interview:
PA dealer David Kelleher on Stellantis establishing its own finance arm
Stellantis is expected to close a deal by year's end, creating its own captive financing arm. Mike Koval Jr.,...
Featured Interview:
Cox Automotive's Brian Finkelmeyer on new vehicle inventory and what dealers should focus on
As demand continues to climb alongside inventory concerns, could you be doing more to get ahead...
Labor Day weekend is a time where buyers typically search for new vehicles based on incentives. But with the industry’s inventory shortages, how are dealers changing their strategies? On today’s...
Are you still using the phone to generate sales in today’s digital retail environment? If not, this is something that you should get back to immediately as you may be...
Featured Interview:
WSJ best-selling author Alex Goldfayn explains the power and profitability of phone calls
Are you still using the phone to generate sales in today’s digital retail environment? If not, this...