Today on CBTNews.com – Thursday, October 25th, 2018:
The Importance of Investing in Your Salespeople – David Lewis
CBT Automotive welcomes back David Lewis, Trainer and CEO of David Lewis & Associates. In this segment Jim and David discuss how the habits of the modern-day car shopper has changed and the importance of training for your employees. Watch Now
Tackling the HARD NO with Your Customers
For years, F&I managers have been successful at payment manipulation and repair scare for customers. We have learned how to extend the term and use fancy closing techniques to close down the payment buyer. What happens when the customer gives us the hard no? When they shut us down immediately telling us they do not want any of our products? I will tell you what happens. Most F&I managers freeze up and move forward with the paperwork. Read More
Small Steps to Better Health While at Work
We all know the automotive selling business can be demanding at times. So, how do you keep a modicum of healthiness in your life? Thankfully, there are small steps you can take throughout the day that add a tad of well-being to your life. Read More
