Today on CBTNews.com – Tuesday, June 30th, 2020: Dave Anderson
In today’s segment, we’re pleased to welcome back Dave Anderson, motivational speaker, leadership strategist, and President of LearnToLead. Last time Dave was on our show, he and Jim discussed the importance of creating a high performing dealership culture. Today, the pair tackle how managers should deal with the varying degrees of employee entitlement.
J.D. Power’s 2020 Initial Quality Study Gives Insight into Customers’ Perceptions
The global leader in automotive insights, J.D. Power, has released the results of its 2020 Initial Quality Survey. The study has identified both Dodge and Kia tied in rankings for the mainstream brands that are highest in initial quality. Genesis tops the chart for premium brands. The 2020 Initial Quality Study took a different approach from previous years. For the first time, it draws data related to “components that fail and features that are difficult to use, hard to understand, or don’t work the way owners want.” Read More
CARB Issues New Rules for Mandatory Electric Trucks by 2024
California state has long been known as the most aggressive area in the nation in leading technology. For the automotive industry, that technology is often driven to reduce harmful environmental emissions as well as noise pollution. The California Air Resources Board (CARB), issued new rules for the state mandating medium and heavy-duty truck manufacturers begin selling electric models by 2024. Read More
Did you enjoy this interview with Dave Anderson? Please share your thoughts, comments, or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com.
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