Today on CBTNews.com – Thursday, April 23rd, 2020:
Former NBA Player Walter Bond Talks About the Best Way to Make It Through Difficult Times
On today’s show, we welcome back best-selling author, speaker, business coach, and former NBA player Walter Bond to talk about pushing through difficult times, coming out a better leader, and more.
Shifting Gears to Manage Change During COVID-19
Yes, business must continue, but it may have to do so in many new ways. Being open to creative solutions from peers, suppliers and vendors can be valuable right now. Change is hard, especially under duress. I reached out to some automotive industry thought leaders for some insights on creative approaches you may want to consider. Read More
Taking Customers from the First Contact to Final Purchase: Six Ways to Make Up For Showroom Walk-Ins
While social media and digital channels have become a popular method for potential car buyers to find their ideal vehicle, the data still revealed that walk-ins were still the most popular way to make the first contact with dealerships. Unfortunately, the current impact of COVID-19 has likely changed the way consumers are conducting research, as it has practically eliminated physically interacting with showroom staff. Read More