Today on CBTNews.com – Friday, April 3rd, 2020:
Bill Wittenmyer Discusses COVID-19, Digital Retailing, and Working Remotely
On today’s show, we continue our Coronavirus Coverage by speaking with Bill Wittenmyer, Partner and Vice President of Sales and Operation at Elead CRM.
Get Back to the Phone Basics in the Face of COVID-19
The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable. We know from past experience, however, we must focus on what we can control. Dealers who buckle down on core traffic management and focus on the fundamentals will not merely survive, but come out stronger than before. To quote one dealer, “We gotta go back to the basics.” Let’s discuss two ‘basics’ on the phone you need to focus on. Read More
Leadership: Emotional Intelligence Is Critical Right Now
The world has been turned topsy-turvy for automotive industry business leaders due to COVID-19. As I listen and watch reactions, commentary and observe new logistical and marketing strategies emerge, I am both heart-warmed and troubled. I applaud the creativity dealerships, auto industry companies, suppliers and vendors are deploying to help employees, customers and communities weather this storm, demonstrations of just how strong and capable we are as an industry. We are all in this TOGETHER. Read More