Almost a decade ago in June of 2009, Akio Toyoda was elected to replace Toyota’s departing president, Katsuaki Watanabe. He took over the corporation at a low point for the...
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...
It’s so easy to get caught up in the daily grind of the workday at your dealership. Each day brings new opportunities to improve your operations, attract new customers, and...
Japan’s Toyota Motor Corp announced Wednesday that it is opening up access to its hybrid-vehicle patents through the year 2030. The move also promises to supply competitors with component parts...
First quarter sales data has recently been released for the auto retail industry, and there are several trends that indicate some headwinds and tailwinds for the rest of the year....
Buying a car is as exciting as is daunting. With the average price of a new car being upwards of $36,000, it’s now become more important than ever to understand...
Jonathan "JT" Thompson, Vice President of Sales at Force Marketing joins Jim Fitzpatrick in our CBT News studio to discuss how dealers can integrate their marketing strategy with other departments,...
The first quarter of the fiscal year is officially over, and there are a lot of numbers and trends to break down. Here to talk to us more about March’s...
The 2019 Women's Car Buyer Report from JoinWomenDriver.com and SurveySpark shows the growing influence women are having on car buying.
Over the years, women have become a more powerful and influential...
As new-vehicle prices continue to rise, so do interest rates. To compound the issue, manufacturers also seem to be getting stingier with incentives. This puts the cost of owning a...