Top Stories
Wholesale used-vehicle prices fall in September as high fuel costs shift demand. Read More
Mercedes-Benz U.S. sales rise 6% in Q3 as China pulls global car sales down 8%. Read More
Polestar Q3 sales rise 1% as Polestar 5 deliveries begin. Read More
Mexico auto exports fall 12% as U.S. tariffs pressure production. Read More
Featured interviews
How AI can expose dealership friction and improve loyalty
As artificial intelligence adoption accelerates across retail automotive, many dealership leaders view automated tools as a silver bullet for operational headaches. However, implementing AI without human oversight often amplifies underlying friction rather than solving it. On the latest episode of Loyalty-Based Sales Strategies, Founder and President of eDealer Solutions, Jen Suzuki warns that AI technology is not a substitute for management discipline, but rather an unyielding spotlight on broken dealership workflows. Watch the full segment here.
Tune in to CBT Live
Join us at noon Eastern today for another episode of CBT Live. Co-hosts Jim and Bridget Fitzpatrick break down the day’s top automotive stories and sit down with the leaders shaping the industry. Today’s lineup features Fred Lennartz, Lou Ramirez from Car Guy Coffee, and Adam Marburger, President and CEO of Ascent Dealer Services.
Watch live every weekday at noon on our social channels: YouTube, TikTok, Lin
