How to Hire Employees Effectively
On this week's episode of the Tom Stuker Show, Tom talks about the initial interview to hiring new employees who will become a part of your winning sales team and how you more effectively.
How to Effectively Handle Orphan Owners
On today's episode of the Tom Stuker Show, Tom talks about how you can effectively handle orphan owners, people who have bought from your dealership whose salesperson is no longer with you.
Effective Communication with Your Customers
On this week's episode of The Tom Stuker Show, Tom Stuker discusses how to effectively communicate with customers and the best methods to do so.
Program Yourself to Sell 20 Units a Month
On this week's episode of the Tom Stuker Show, Tom explains how you can give yourself the best chance to succeed by programming yourself to sell 20 or more units a month.
Delivery Prospecting Form
On this week's episode of the Tom Stuker Show, Tom goes over the delivery prospecting form and discusses the importance of using this technique to build sales during two specific times of the year: from May 15th to June 15th, and from November 15th...
How to Move the Customer From Their Keyboard to Your Showroom
On this week's episode of the Tom Stuker Show, Tom talks about internet leads, online traffic management, and effective BDCs with his new series, "How to Move the Customer from their Keyboard to your Showroom."
Phone Ups and Internet Leads
On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege, not a right.
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list of priorities.
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
How to Implement a Managed Floor
On this week's episode of the Tom Stuker Show, Tom continues his managed floor series with "How to Implement a Managed Floor."
Follow-Up Calls
On this week's episode of the Tom Stuker Show, Tom goes over the 3-day follow-up call as well as pre/post-CSI scripts and pre/post-service scripts.
How to Handle Customers Who Are Reluctant to Give Referrals
On this week's episode of the Tom Stuker Show, Tom shares four scripts to help with handling referral reluctance.
Effective Delivery Prospecting
On today's Tom Stuker Show, Tom talks about one of his favorite and most effective prospecting techniques of all time, delivery prospecting.
GM to Move Forward with Transformation Plans
This past month, GM rocked the automotive industry when the company announced wide-scale changes, including layoffs that would “reduce salaried and salaried contract staff...
Some of the Coolest Car Accessories of 2018
We all love a cool accessory for our car, right? This year, we saw some of the most sophisticated accessories yet. Here are a...
Should You Shake Up Your Employee Pay Structure for 2019?
A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year....
Sales Call 101: How to Sell Successfully Over the Phone – Art Sobczak, Business...
Practicing cold calling in your BDC is challenging but it can also generate an abundance of leads for your dealership's sales department. Our guest today...
Credit Life & Accident Insurance – Still Worth Selling? Yes.
Back in the good ol’ days of F&I (we’re talking 70’s and 80’s specifically here), one of the more profitable and popular products a...
