How to Handle Customers Who Are Reluctant to Give Referrals
On this week's episode of the Tom Stuker Show, Tom shares four scripts to help with handling referral reluctance.
Effective Delivery Prospecting
On today's Tom Stuker Show, Tom talks about one of his favorite and most effective prospecting techniques of all time, delivery prospecting.
How to Be More Proactive in Sales
On today's episode of the Tom Stuker Show, Tom talks about how and why you should be much more proactive than reactive when it comes to your sales process.
How to Hire Employees Effectively
On this week's episode of the Tom Stuker Show, Tom talks about the initial interview to hiring new employees who will become a part of your winning sales team and how you more effectively.
How to Effectively Handle Orphan Owners
On today's episode of the Tom Stuker Show, Tom talks about how you can effectively handle orphan owners, people who have bought from your dealership whose salesperson is no longer with you.
Effective Communication with Your Customers
On this week's episode of The Tom Stuker Show, Tom Stuker discusses how to effectively communicate with customers and the best methods to do so.
Program Yourself to Sell 20 Units a Month
On this week's episode of the Tom Stuker Show, Tom explains how you can give yourself the best chance to succeed by programming yourself to sell 20 or more units a month.
Delivery Prospecting Form
On this week's episode of the Tom Stuker Show, Tom goes over the delivery prospecting form and discusses the importance of using this technique to build sales during two specific times of the year: from May 15th to June 15th, and from November 15th...
How to Move the Customer From Their Keyboard to Your Showroom
On this week's episode of the Tom Stuker Show, Tom talks about internet leads, online traffic management, and effective BDCs with his new series, "How to Move the Customer from their Keyboard to your Showroom."
Phone Ups and Internet Leads
On this week's episode of the Tom Stuker Show, Tom goes over phone ups and internet leads and why handling leads is a privilege, not a right.
Priority of Calls
On this week's episode of the Tom Stuker Show, Tom goes over which type of calls should be at the top of your list...
How to Communicate Effectively with your Customers
On this week's episode of the Tom Stuker Show, Tom discusses how to effectively communicate with customers and the best methods to do so.
Four of Tom’s Favorite Scripts
On this week's episode of the Tom Stuker Show, Tom goes over some of his favorite sales scripts so that you can be better...
Top Tools to Use to Make Sure Your Dealership Has the Necessary Technology
Most consumers today are savvy enough to check their credit scores before they even walk into the dealership. Knowing their score lets them have...
The Harmonization of Autonomous Vehicle Regulation and the 2019 DC Auto Show
We are in the midst of a self-driving vehicle revolution. While the Elon Musk’s of the world eagerly work toward making autonomous driving a...
How This Feature is Changing The Automotive Experience
Just when you got used to social media, things are changing up again. While it’s not time to close out your Facebook account or...
Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail....
Cody Lusk & Chairman Howard Hakes of AIADA Talk Tariffs, Trends, and the Future...
On today's special edition of CBT News, we're happy to have Cody Lusk, President and CEO of the AIADA and the newly installed 2019...
