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F&I Today

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F&I Today takes a look at the trends affecting today’s finance departments, and is hosted by F&I expert and consultant Becky Cherneck. Get the latest training, news and information to help today’s finance managers run a better business office.

Thinking Outside the F&I Box

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Depending on the culture of your dealership, it ma make sense for a salesperson to undertake part of the F&I process. On today's episode of F&I Today, Becky Chernek invites Ted Ings, Executive Director at CPI, to talk about this scenario and other ways...

What Does Digital Retailing Have To Do With F&I?

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On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you worry about digital retailing in your F&I department? Digital retailing is currently the biggest trend in the automotive industry, and...

Do Spot Decisions Really Help Sell More Cars?

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On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell more cars.

Converting More Customers to Financing

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On this week's edition of F&I Today, Becky Chernek discusses how converting more of your customers to financing can be beneficial in your F&I department. VIDEO TRANSCRIPTION: Welcome to F&I Today I’m your host Becky Chernek. I’m so happy you’re able to join us today.  I’ve...

Are You the Reason for Your Dealership’s Lackluster Performance?

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  On this week's episode of F&I Today, Becky Chernek asks you if the fish rots from the head down. In other words, are you the reason for the lackluster performance in your dealership?

Protecting Your Customers’ Personal Information

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When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal information and what can happen to your dealership if you fail to do so.

Current Trends in F&I with Assurant’s Chad Ammons

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On this week's episode of F&I Today, Becky Chernek sits down with Chad Ammons, Vice President of Global Strategy & Innovation with Assurant. Becky and Chad met at NADA 2019 to discuss current trends that they have seen recently in F&I.

How Your Process Can Make or Break You

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  On this week's episode of F&I Today, Becky Chernek discusses how your process can either make or break you and how you can sell more cars and increase your F&I profits significantly while reducing your liability. Video Transcription: Welcome to F&I Today I’m your host Becky Chernek....

Implementing New Practices Learned in Training

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When you send your F&I Manager to school, you hope that they come back with some knew information that could help the dealership. Becky goes over how to make sure these new practices are being implemented in your store on this week's episode of...

How Visuals Can Increase Sales in Your Dealership

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On this week's episode of F&I Today, Becky Chernek goes over the importance of visuals in your presentation and how you can use video, pictures, and graphics to get your point across to the customer. VIDEO TRANSCRIPT: Welcome to F&I Today I’m your host Becky Chernek....

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On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you...

The Importance of an F&I Specialist

Nowadays, some sales managers are submitting deals to the bank directly, assuming that all they're doing is streamlining the process. On this week's episode...

Contacting the Customer After the Sale

 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
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