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F&I Today

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F&I Today takes a look at the trends affecting today’s finance departments, and is hosted by F&I expert and consultant Becky Cherneck. Get the latest training, news and information to help today’s finance managers run a better business office.

Protecting Your Customers’ Personal Information

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 When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal information and what can happen to your dealership if you fail to do so.

Subaru Dealer Adam Arens on How Digital Retailing Can Help the F&I Department

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On this week's episode of F&I Today, Becky Chernek once again sits down with Adam Arens, Owner and President of Patriot Subaru. The two discuss current trends in F&I such as digital retailing and how failing to be transparent with your pricing could keep...

How Your Culture Drives Performance

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On this week's episode of F&I Today, Becky Chernek talks about establishing a culture that defines who you are, spiffing salespeople on product sales, and today's evolving customers.

The Importance of a Dream Team Concept

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On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you can increase your PVR by $1700.     Video Transcription: Derrick, an F&I professional who’s been in the business for three years and works...

Why Salespeople Should Know Your F&I Products

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On this week's episode of F&I Today, Becky Chernek talks to Justin Jarek, General Sales Manager at Boniface-Hiers Chevrolet in Melbourne, Florida. Becky and Justin talked in depth about getting your sales team to endorse F&I products more.

Subaru Dealer Adam Arens on Training Your Salespeople in More Than Just Sales

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On this week's episode of F&I Today, Becky Chernek invites Adam Arens to talk about why training your salespeople in more areas than just sales can and will be beneficial to you. Adam is the Owner and President at Patriot Subaru in Saco, Maine.

The Importance of an F&I Specialist

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Nowadays, some sales managers are submitting deals to the bank directly, assuming that all they're doing is streamlining the process. On this week's episode of F&I Today, Becky Chernek discusses the importance of having an F&I specialist at your dealership.

Contacting the Customer After the Sale

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 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the customer decide not to purchase a service contract or other items.

Do Spot Decisions Really Help Sell More Cars?

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On this week's edition of F&I Today, Becky Chernek talks about making spot decisions and whether or not they actually help your dealership sell more cars.

Your Growth is Your Responsibility

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On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating your process, and box closing in F&I.

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