F&I Today

F&I Today takes a look at the trends affecting today’s finance departments, and is hosted by F&I expert and consultant Becky Cherneck. Get the latest training, news and information to help today’s finance managers run a better business office.

Contacting the Customer After the Sale

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 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the customer decide not to purchase a service contract or other items. VIDEO TRANSCRIPTION: Becky Chernek: Welcome to the F&I today show. I'm your host, Becky Chernek, and I'm happy you're able to join us today. We all know that F&I is vital to the dealership's bottom line, so that's where I come in. I've been in the...

Why Salespeople Should Know Your F&I Products

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On this week's episode of F&I Today, Becky Chernek talks to Justin Jarek, General Sales Manager at Boniface-Hiers Chevrolet in Melbourne, Florida. Becky and Justin talked in depth about getting your sales team to endorse F&I products more.

Selling Your Customer’s Story to the Bank

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Some dealerships like to cut corners in order to get a customer approved by the lender. On this week's episode of F&I Today, Becky Chernek explains how sharing your customer's story with the bank could turn that automatic "no" into a "yes."

Are You Presenting Your Menu the Right Way?

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On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all customers can benefit your dealership and bottom line.

How Your Culture Drives Performance

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 On this week's episode of F&I Today, Becky Chernek talks about establishing a culture that defines who you are, spiffing salespeople on product sales, and today's evolving customers. VIDEO TRANSCRIPT:  Becky Chernek: Welcome to F&I Today. I'm your host Becky Chernek, and I'm so happy you're able to join us today. It was a pleasure to have Adam Arens, a dealer principal for the Patriot Subaru and a very successful dealer as a guest on F&I Today. And in our discussion,...

Is Your F&I Manager on Social Media?

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 On this week's episode of F&I Today, Becky Chernek explains why the F&I manager at your dealership should be active on social media and implement it as a part of their process.   VIDEO TRANSCRIPTION: Becky Chernek: Welcome to F&I Today. I'm your host, Becky Chernek and I'm happy you're able to join us today. We all know that F&I is vital to the dealership's bottom line, so that's where I've come in. I have been in the automotive industry for more...

What Does Digital Retailing Have To Do With F&I?

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On this week's episode of F&I Today, Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you worry about digital retailing in your F&I department? Digital retailing is currently the biggest trend in the automotive industry, and if you aren't completely familiar with it Becky helps to break it down and explains exactly how it can boost your profits and help with sales.   VIDEO TRANSCRIPT: Speaker 1: You're watching F&I Today with Becky Chernek. Becky Chernek:...

How Can You Maximize PVR Earnings?

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On this week's episode of F&I Today, Becky Chernek talks about the most recent PVR earnings, how AutoNation is maintaining a PVR of $1,900, and how you can improve your dealership's F&I process to maximize PVR.

Which F&I Products Should You Sell Online?

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 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and how you can build trust and loyalty without sacrificing your bottom line.   VIDEO TRANSCRIPTION: Speaker 1: F&I Today, brought to you by eLend Solutions. Becky Chernek: Welcome to F&I. Today I'm your host Becky Chernek, and I'm so happy you're able to join us today. And we all know that F&I is vital to the dealership's bottom line....

Ensuring Your Dealership Work-Flow is Aligned with Your Online Sales Strategies

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On this week’s episode of F&I Today, Becky Chernek of Chernek Consulting, discusses the ways in which large online retailers have changed the way customers shop. VIDEO TRANSCRIPT:  Becky Chernek: Welcome to F&I today I'm your host Becky Chernek and I'm so happy you're able to join us today. We all know that F&I is vital to the dealership's bottom line so that's where I've come in. I've been in the automotive industry for more than 30 years and in finance and insurance...

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