Saturday, May 15, 2021
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F&I Today

Scott Gunnell, Group Vice President of JM&A Group, on the impact EVs are having on F&I

On the latest edition of F&I Today, host Jim Fitzpatrick is joined by Scott Gunnell, Group Vice President of JM&A Group. Gunnell is an expert in the field of finance and insurance (F&I), and he joins the show to discuss recent trends and how the EV market is impacting the automotive industry. Gunnell begins by […]
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How to engage more effectively with consumers and build trust during transactions

In the latest episode of F&I Today, Lloyd Trushel joins Jim Fitzpatrick to discuss the latest F&I trends across the industry. Trushel is an...

Conducting customer interviews online to discuss F&I options

It’s time to face a new reality. Offsite deliveries aren’t going anywhere anytime soon. COVID-19 has forever changed the way car dealers do business,...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

The Characteristics that Define Truly Successful F&I Managers

Is there a reason why some F&I managers outperform by earning nearly double per car than what others do? Is it just the luck...

What Do Dealerships and Bank Conversions Have to Do With TikTok?

Recently, a video by TikTok user Molly Baxter shared a shady business practice perpetrated by a few F&I managers that received thousands of views....

Creating a Frictionless Online Car Buying Experience

There is still a lot unknown about how the Coronavirus will continue to affect American lives, industries, and consumerism. However, dealers can assume that...

Contacting the Customer After the Sale

 On this week's episode of F&I Today, Becky Chernek talks about the importance of following up with the customer after the sale should the...
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