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F&I Today

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F&I Today takes a look at the trends affecting today’s finance departments, and is hosted by F&I expert and consultant Becky Cherneck. Get the latest training, news and information to help today’s finance managers run a better business office.

What Does Digital Retailing Have To Do With F&I?

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On this week's episode of F&I Today Becky Chernek talks about digital retailing and what it has to do with F&I. Why should you worry about digital retailing in your F&I department? Digital retailing is currently the biggest trend in the automotive industry, and...

Help Your F&I Office Perform Consistently with These Key Strategies

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On this week's episode of F&I Today, Becky Chernek, President of Chernek Consulting, discusses the importance of performing well in the dealership on a consistent basis. It may surprise you to know, that experience isn't everything when it comes to performance; it comes down...

Should F&I Products Be Put Online?

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On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about posting your F&I products online and refining your process by adapting to newer technology. Frank is a game-changing salesperson, selling 100 cars a month. Watch to...

What a Healthy Relationship Between Sales and F&I Can Do for Your Dealership

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On this week's episode of F&I Today, Becky Chernek talks to Frank Crinite of Piazza Honda of Springfield about his relationship with the F&I office at his dealership as well as how his sales process has developed over his 19-year career in automotive retail. Frank...

Pinpointing Why the Customer Is Saying No

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On this week's episode of F&I Today, Becky Chernek talks about what to do when a customer wants to stick to the base payment and says no, no matter what their reason may be.

Having a Good Relationship Between Your F&I and Sales Departments

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On this week's episode of F&I Today, Becky Chernek talks about the importance of having a good relationship between F&I and sales and how it can end up affecting the customer experience.

Selling to the Customer Clearly and Concisely

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On this week's episode of F&I Today, Becky Chernek talks about being clear and concise when selling to the customer and simplifying the process to increase overall profits.

How Can You Maximize PVR Earnings?

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On this week's episode of F&I Today, Becky Chernek talks about the most recent PVR earnings, how AutoNation is maintaining a PVR of $1,900, and how you can improve your dealership's F&I process to maximize PVR.

The Importance of a Dream Team Concept

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On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you can increase your PVR by $1700.   Video Transcription: Derrick, an F&I professional who’s been in the business for three years and works...

The Shared Control Technique with Ted Ings

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 When you try to take control of the sale, the customer instinctively pushes back. On this week's episode of F&I Today, Becky Chernek invites Ted Ings, Executive Director at CPI, to discuss the "Shared Control Technique."

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