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F&I Today

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F&I Today takes a look at the trends affecting today’s finance departments, and is hosted by F&I expert and consultant Becky Cherneck. Get the latest training, news and information to help today’s finance managers run a better business office.

Meeting the Customer on Their Terms

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  On this week's episode of F&I Today, Becky Chernek talks about how meeting the customer on their terms can improve your interview process and increase your overall PVR. Video Transcription: Welcome to F&I Today I’m your host Becky Chernek.  For many years I have trained the...

The Dead Deal File

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On this week's episode of F&I Today, Becky Chernek explains why dead deals must be dealt with properly in order to prevent problems down the road.

Is Overcoming Objections a Lost Art?

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  On this week's episode of F&I Today, Becky Chernek discusses whether or not the F&I manager should be using closing tactics with the customer to overcome product objections.

Converting More Customers to Financing

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On this week's edition of F&I Today, Becky Chernek discusses how converting more of your customers to financing can be beneficial in your F&I department. VIDEO TRANSCRIPTION: Welcome to F&I Today I’m your host Becky Chernek. I’m so happy you’re able to join us today.  I’ve...

The Importance of a Dream Team Concept

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On today's episode of F&I Today, Becky Chernek discusses the importance of a Dream Team concept between sales and F&I as well as how you can increase your PVR by $1700.   Video Transcription: Derrick, an F&I professional who’s been in the business for three years and works...

Protecting Your Customers’ Personal Information

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When was the last time you checked your safeguard procedures? On today's episode of F&I Today, Becky Chernek talks about protecting your customers' personal information and what can happen to your dealership if you fail to do so.

How Your Process Can Make or Break You

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  On this week's episode of F&I Today, Becky Chernek discusses how your process can either make or break you and how you can sell more cars and increase your F&I profits significantly while reducing your liability. Video Transcription: Welcome to F&I Today I’m your host Becky Chernek....

Retail Balloon vs. Leasing

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On today's episode of F&I Today, Becky Chernek discusses whether a retail balloon or leasing is a better choice for the customer.

The Advantages of F&I Early Intervention

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On this week's episode of F&I Today, Becky Chernek invites Pete MacInnis, , to talk about the advantages of F&I early intervention and why it will help sell more cars, reduce the F&I bottleneck, and maximize profits.

Are You Using Menu Selling for Compliance?

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On this week's episode of F&I Today, Becky Chernek asks the question, "Are you using menu selling for compliance?" and goes over other ways to present products at your dealership. Video Transcription: Welcome to F&I Today I’m your host Becky Chernek. Today we’re going to be...

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Proven Menu Selling Techniques

 On today's episode of F&I Today, Becky Chernek discusses how over-complicated menu selling can be detrimental to your success, and how being consistent and...

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