Bringing imaging technology to the used vehicle market — Grace Huang & Zach Hallowell

Not only can innovations like imaging technology speed up processes in the used vehicle market, but they can also improve workplace safety and make transactions more transparent. Grace Huang is the President of Inventory Solutions at Cox Automotive and works closely with Zach Hallowell, the Senior Vice President of Manheim Digital. Together, they joined CBT News anchor Jim Fitzpatrick at the 2023 NADA Show to discuss how their companies are bringing new innovations to the preowned market.

Key takeaways:

1. Cox Automotive recently acquired undercarriage imaging technology from Synthetik Applied Technologies to use in vehicle auctioning.

2. The ability to determine undercarriage issues at a glance will improve transparency in used vehicle sales, and allow dealers to have a better estimation of the car’s value.

3. The imaging technology can also be used to identify issues post-sale and makes vehicle inspections safer by eliminating the need for technicians to go underneath the vehicle.

4. Artificial intelligence can also be used in conjunction with Synthetik’s system, generating reports based on image data.

5. Three out of four vehicles sold by Manheim Digital go to digital buyers.

“Despite all the ups and downs, the used car market, IN PARTICULAR, is very vibrant, and we’ll get through it just fine.” — Zach Hallowell

Notable background:

— Before Grace Huang became the President of Inventory Solutions at Cox Automotive, she spent four years serving as the President of Manheim.

— Zach Hallowell is the Senior Vice President of Manheim Digital, bringing his 15+ years of SaaS development experience to the company’s leadership team.

Click here for more 2023 NADA Show coverage on CBT News.

Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic by connecting with us at newsroom@cbtnews.com.