TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

Have you taken a recent look at customer satisfaction scores? We’ll show you a store that went from zero to 100.

- February 16, 2016
How are your satisfaction scores at your service department? Do you have a culture that simply tries to upsell the customer for the next job? This was the problem at Mark...

Is your dealership looking for profit in all the wrong places?

- February 16, 2016
Working harder and longer...a lot of managers operate dealerships this way because of a lack of training. According to sales trainer, Joe Verde, this leads them down a path to...

Is your dealership protected from hackers?

- February 15, 2016
Making a mistake with a potential car buyer is never good...it could cost your dealership a sell. But making a mistake and allowing a hacker to infiltrate your store’s...

Are you appealing to potential car-buyers by manipulating them mentally?

- February 8, 2016
Okay, so if you knew what potential car-buying customers were thinking when they checked out your website, or watched a commercial on TV or went to your Facebook page you...

Is having a dealer blog worth your time? Hear from an auto industry insider.

- February 8, 2016
Two weeks ago, we heard from AutoNation’s CEO, Mike Jackson regarding this year compared to the history-making-year of 2015. He said, “the challenge turns to more of a quality...
technology potential

You’re up to speed on the technology potential car buyers want, right?

- February 3, 2016
The wants and needs of potential car buyers change just as fast as technology does and you can blame technology for that. In the latest findings from the 2016 Autotrader...
Stephen Cannon

THIS JUST IN-January Total Sales

- February 2, 2016
January sales totals are in SAAR: 17.2 million Chrysler 6.9% Chrysler 22.1% Dodge 19.1% Fiat -20.3% Jeep 14.6% Ram 5.2% Ford -3.2% GM .5% Chevrolet -3.6% GMC 3.5% Toyota -5.0% Nissan 1.6% Honda -1.7% Kia 0% Hyundai 1.1% Volkswagen -8.9% Mazda -2.8% Subaru .7% BMW -4.7% Mercedes-Benz 1.7% Audi 2.7% Lincoln 8.4% Lexus -9.5% Cadillac -8.0% Buick 45.5% Acura -14.5% Infiniti -11.8%
Brad Kruse

Brad Kruse weighs in on the two things you can’t separate from potential car buyers.

- February 1, 2016
While shopping for a vehicle...most car buyers will tell you they’re looking for: A.) Value (which could mean add-ons, packages, extras) B.) Price (which means deal structuring and financing paperwork)   Back in...
hinder increased profits

Does your sales department get along with your F&I department?

- February 1, 2016
Does your dealership ever have issues between the F&I department and Sales department? If any problems here aren’t smoothed out, it can greatly hinder increased profits at your store. Luckily, NCM...
online shopping process

Consumers prefer having access to an online shopping process.

- February 1, 2016
Here are key results to a survey by MakeMyDeal.com. Wards Auto says consumers are much more satisfied when they can view and adjust vehicle payment terms online vs. starting the...


CBT News
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