For decades, businesses have been trying to discover the formula for hiring “perfect” salespeople. There are tons of books, blog posts, and editorial articles out there with advice on how...
Crossovers & SUVs are stable, but what about wagons? Klaus Zellmer, Porsche North America CEO, talks to CNBC's Phil LeBeau at the recent New York Auto Show about the new Panamera and...
As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that will make it possible is eroding.
Comparing...
"If you're not on Facebook, get on Facebook". On today's Tip of the Day, Mark Tewart outlines the reasons why all dealerships and sales people need to be on Facebook.
In this interview with Steve Finlay, Sr. Editor with Ward’s Auto, Joe discusses a recent article Steve wrote for Ward’s entitled, The Big Story: Does Cadillac Have Too Many Dealers?...
In this interview from the Duke University Youtube Channel, Mary Barra, Chairman and CEO of General Motors speaks to Dean Bill Boulding about leadership, what makes her successful and following...
How good are dealers when it comes to customer lead follow-up?
In a recent study from Conversica, they divided the effectiveness of customer lead follow-up in four categories: promptness, personalization,...
In this interview, Joe gets one-on-one with Mark Rikess, President and Founder of The Rikess Group to get the details on his recent article published in Ward’s Auto entitled, Why...
Not everyone is born a team player. Some people need convincing, or incentives, to help push them to go that extra mile.
In an environment where majority of the staff are...