About 18 months ago, there was a surge of loans being written with customers with the lowest credit score. According to CNBC, subprime loans have dropped. Experian's Melinda Zabritski says...
It's a competitive market out there... One that we haven't seen in a long time. That means the loyalty aspect of the car buying process is critical, especially when your...
On today's CBT Newscast for Friday, June 9th, 2017:
Are you winning the loyalty battle?
It's a competitive market out there... One that we haven't seen in a long time. That means...
On this week's edition of F&I Today, Becky invites Tony Troussov back on to talk about whether or not box closing and menu selling can be used hand-in-hand.
David brings on John Malishenko, Director of Operations with Germain Motors, to discuss the best practices for leading your dealership team to success.
At one time, a car sale was complete the moment the taillights faded into the distance. Today, the sales experience goes much further than that, and for good reason. The...
Most dealerships acquire used car inventory through the auction process, which can be painfully long and costly, squeezing your dealership’s potential profit margin. Consider, however, that the average dealership sees...
American car consumers are power hungry.
Or at least the word “power” appeals to them when they’re vehicle shopping.
That’s according to a new CDK Global analysis of what terms resonate with...
Guest columnist Ron Volper discusses how a well-thought out compensation plan can help retain your best employees.
Small and mid-sized businesses that lose top performers incur the costs of hiring and...