In this age of online marketing, automation, lead capture, and CRM response databases, we often lose the basics of handling online leads. Leads are people, and we need to get...
The 2009 economic crisis put tremendous stress on businesses across the country. Many people lost their jobs and many companies closed their doors. The northern Chicago suburb of Libertyville, IL...
With the ease of smartphones, a vast majority of shopping is done online these days, so it’s no surprise that the retail automotive industry has followed suit. The industry is...
David Smith, CEO of Sonic Automotive, was arrested and charged with assault and strangulation this week. Smith was arrested by the Charlotte-Mecklenburg Police Department after a woman claimed that Smith...
The third quarter of 2020 is in the rearview mirror, and auto dealers have plenty of questions moving into the final few months of the year. For many business sectors,...
Toyota has confirmed this week that the dealer ownership requirement for a Toyota Certified collision repair shop has been decreased. To become a certified facility, a dealer needs to own...
Dealership leaders are always looking to get the most out of their teams. They are constantly looking for ways in which sales and service can take the next step. So...
On today’s show, we’re very pleased to welcome Tony Harb, CEO of the independent dealership, Just Better Cars in Roseville, Calif. Harb joins us to discuss his partnership with VettX,...
Portland Trail Blazers star player Damian Lillard has a new venture to develop during the offseason. The highly-talented point guard has opened a new Toyota dealership franchise in McMinnville, a...
Sales teams can often be discouraged by the high volume of rejection from consumers. It can be overwhelming and create negative energy that can hurt every other sales opportunity. So,...