TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto News

ride-share

How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global

- July 17, 2019
 CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and Hyundai. Mahesh tells CBT News that...
Sales & Marketing Daily Automotive News
inbound

How to Properly Handle Inbound Service Calls for Greater Profitability

- July 17, 2019
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone leads. According to CallSource and IHS/Polk...
Fixed-Ops Auto News
Shep Hyken

Surprise and Delight: A Great Customer Service Concept. Or Is It? – Shep Hyken, CX Expert and Best Selling Author

- July 16, 2019
 When talking about customer experience, every business owner has probably heard the phrase “surprise and delight your customer”. While this might seem like common sense at first, what if we...
Sales & Marketing Auto News
advertising

The Attribution Revolution and How It Can Maximize Your Dealership’s Advertising Spend – Brian Benstock, Paragon Honda

- July 15, 2019
 We recently welcomed back Partner GM and VP of Paragon Honda, Brian Benstock to the CBT studios. Earlier this year, Brian presented a key study at the 2019 Google Think...
Sales & Marketing Auto News
trend

Trend Watch: What Dealers Can Expect in the Next Five to Ten Years

- July 15, 2019
What can auto dealers likely expect for the next five to ten years of the automotive industry? Well, looking at the data, two words come to mind: “more disruption.” This...
Daily Automotive News Auto News
personality

The 5 Personality Traits That Winning Auto Retailers Have

- July 15, 2019
A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with...
Management & Leadership Auto News
authentic brand

How to Build an Authentic Brand

- July 12, 2019
What makes companies like Coca-Cola, Harley Davidson, Southwest Airlines and Disney successful? Is it because they sell the best product for the lowest price? Not necessarily. These companies are successful...
Sales & Marketing Auto News
diversity

How to Promote Diversity and Inclusion in Your Dealership

- July 12, 2019
There are numerous headlines across print, online and social media platforms addressing the pros of diversity in the workplace. This goes beyond simply meeting a quota to hire women and...
Management & Leadership Auto News
Rising Star Award

Eddie Hall III Receives Cox Automotive and NAMAD Rising Star Award

- July 12, 2019
ATLANTA, July 12, 2019 – Cox Automotive, in partnership with the National Association of Minority Automotive Dealers (NAMAD), awarded its Rising Star Award to Eddie Hall III, general manager at...
Auto News Articles
burnout

How Dealerships Can Help Reduce F&I Burnout

- July 11, 2019
There are few jobs within a dealership that have more inherent stress and burnout than the F&I manager. Back in the ‘stone age’, the position was all about pushing as...
F&I Auto News


Latest Articles
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California’s War on Classic Cars Just Hit a Wall—Thanks to Jay Leno
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CBT News
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