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Automobile shoppers’ behaviors have changed; they do so much of their research online that more than half never contact a dealership before their walk on the lot. Their experiences on...
Remember those things you used to do? The little things that mattered to customers? The things that showed you truly cared about what customers liked and wanted? For F&I customers,...
On today's CBT Newscast for Monday, October 30th, 2017:
Becky Chernek: What are the “fundamentals” when it comes to F&I?
Remember those things you used to do? The little things that mattered...
On today's CBT Newscast for Friday, October 27th, 2017:
David Lewis: The secret to your sales success
If you work at a dealership, you know there can be many pieces of selling...
In this epic TEDx Talk, Colin O'Brady, explains his journey back from a tragic burn accident only to ascend to the 7 tallest mountains and two poles on earth -...
At a recent auto retail digital conference, Frank J. Lopes, VP of FB Digital at Forrest & Blake Marketing and Advertising, was the keynote speaker. During his session, he interviewed...
On today's CBT Newscast for Thursday, October 26th 2017:
Frank Lopes: 3 things dealers want from vendors
At a recent auto retail digital conference, Frank J. Lopes, VP of FB Digital at...
CBT's Jim Fitzpatrick invites NADA Chairman Mark Scarpelli to discuss topics including the NADA's hurricane relief efforts, stair-step incentive programs, consumer trust, and more.
On today's CBT Newscast for Wednesday, October 25th, 2017:
Exclusive Interview with NADA Chairman Mark Scarpelli
CBT's Jim Fitzpatrick invites NADA Chairman Mark Scarpelli to discuss topics including the NADA's hurricane relief...