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This article was originally posted in the September Issue of Car Biz Today Magazine.
New-car sales may have been down this year, six percent at the end of July, says Kelley...
According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending ended the third quarter strong and U.S. stocks are closing at record highs. Although September...
On today's CBT Newscast for Friday, October 6th, 2017:
Ron Frey: Why auto retail can do better
According to GasBuddy.com, the average gas nationally is still around $2.55 a gallon. Consumer spending...
ATLANTA -- The third quarter is one for the record books due to an especially active hurricane season, with wholesale used vehicle prices having increased 2.77 percent in September. The Manheim Used...
On today's CBT Newscast for Thursday, October 5th, 2017:
Paul Cummings on how to recruit the right people for your dealership
We've all heard the phrase "Hire for personality, train for skill,"...
CHICAGO -- LotLinx, the industry’s #1 Automotive AI, today announced its expansion to Canada, launching December 1. LotLinx will offer it’s highly awarded TURN™ platform including the VIN-View Optimizer® (VVO)...
When it comes to customer satisfaction in the service lane, we're starting to see a trend where one automaker tries to top others with certain extras offered to customers. There's...
On today's CBT Newscast for Wednesday, October 4th, 2017:
WardsAuto's Steve Finlay: Customer satisfaction for its own sake misses point
When it comes to customer satisfaction in the service lane, we're starting...
When customers have issues with their vehicles, they go to the dealership to fix it. So where is the automaker's responsibility, especially when it comes to the future of autonomous...
SAN FRANCISCO -- Drive Motors, which builds ecommerce solutions for car dealerships, announced today that Matt Weinberg will be joining the team as Senior Vice President of Consumer Experience. Mr. Weinberg...