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It's fair to say that most bosses want to get along with their employees, at the very least.
Among other things, that means establishing effective lines of communication with your staff. The...
In today’s CBT Newscast for Wednesday April 12, 2017:
Crafting an outstanding customer experience at your dealership
Mike Wittenstein, Managing Partner with Storyminers has been crafting customer experiences for over a decade....
On this week's Kain & Company, David talks about strategies for your internet and BDC operations, specifically email follow-up. David has found that dealerships that don’t put enough weight on...
Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they would rather go to the dentist...
Marketing around huge sporting events is garnering a lot of interest for auto makers. According to Jessica Stafford, VP of Marketing with Cox Automotive, these events attract the attention of many...
On this episode of Kain & Co., the second part of David Kain’s interview with co-founders Bruce Polkes and Jim Hughes of Intellacar on how consumer demands have changed and...
Sonic Automotive’s Executive Vice President of Operations, Jeff Dyke sits down with Joe Gumm to discuss the company’s answer to online retailing. He believes the automotive group has it all...