“Cars are the past, the future is going to be mass transit, biking, walking…I’m never going to own a car again, I can tell you that much,” New York City...
Though not unexpected, the continued downward trajectory of car sales this year still hurts. Overall, top brands such as Ford, Fiat Chrysler, and General Motors saw drops of over 30%...
The customer experience (CX) in automotive has been an area of growth and investment in recent years. Manufacturers are focusing on improving how they interact with customers rather than simply...
In the race to get cars sold and off the lot, new SUVs and Tesla are leading the pack. iSeeCars published a study revealing a slightly surprising list of new...
The J.D. Power 2020 U.S. APEAL Study rank automakers based on how excited and emotionally connected people feel to their new cars. Of a possible 1000 points, the spread between...
As our world gets back to work after the initial pandemic shutdown, we are noticing successful social distancing protocols implemented all around us.
Grocery and other stores now monitor the number...
The fifth-largest American auto dealer group has announced plans to expand on their standalone used car dealership model known as EchoPark. As the pre-owned only stores continue to surpass expectations,...
In General Motors’ second-quarter earnings call, Mary Barra pointed to GMC and Chevrolet models that will continue to build upon demand for popular off-road products. The new HUMMER electric vehicle...
After three years of service, Jim Hackett is stepping down from his role as CEO of Ford Motor Company.
Hackett will be succeeded by Jim Farley who has worked as the...
In light of the ongoing pandemic, auto sales and service continue to grow in popularity online. Capgemini research from May 2020 shows that “46 percent of prospective [car] customers will...