Steve Richards, who is speaking at the upcoming Best Training Day Ever, told CBT that if the good employees aren’t trained on the type of value those nice products can add to the great vehicles, it doesn’t matter.
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Leadership blind spots can quietly drive turnover, lower morale and weaken dealership performance. While many managers move up from the sales floor with little formal leadership training, the habits that...
Dealerships may have more opportunities to grow profitability than they realize, and the answer may not be selling more vehicles or adding resources. Joining us on today's CBT Live are...
On the Dash:
Gen Z dealership employees rate work/life balance highly valuable at 98%, a CDK Global study finds.
Confidence that pay reflects effort jumped to 77% from 56% in...
For many dealerships, month-end close feels like a necessary pain point. Long hours. Last-minute reconciliations. Missing information. Manual corrections. Unexpected variances. Teams scrambling to get reports finalized before leadership needs...