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This new partnership with automotiveMastermind will enable Morgan Automotive Group to access cleaner customer data and predictive analytics.

Morgan Automotive Group selects automotiveMastermind as its data and technology partner

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LAS VEGAS (Feb. 3, 2024) – automotiveMastermind, part of S&P Global Mobility and the automotive industry’s trusted data and technology provider, and Morgan Automotive...
In 2023, the increasing use of advanced technology changed how businesses communicate with customers. Joseph Michelli explains why

How dealers can stay ahead of emerging technology – Joseph Michelli |...

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In 2023, the increasing use of advanced technology changed how dealers communicated with customers. But what can we expect in the customer experience as...
Advertising technology, or adtech, is an ever-shifting landscape. Like the rest of digital marketing, it experiences fresh trends every year.

The 5 biggest automotive adtech trends to watch out for in...

Advertising technology, or adtech, is an ever-shifting landscape. Like the rest of digital marketing, it experiences fresh changes and trends every year — and...
Brian Kramer and David Simches join Driving Solutions to discuss how technology is making the used vehicle appraisal process more accurate.

How technology is refining the used vehicle appraisal process

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The used vehicle landscape has undergone extreme fluctuations over the last few years, making it difficult for both dealers and customers to navigate the...
General Motors has revealed a modernized Chevrolet Equinox SUV with more external customization options and a re-vamped interior.

Chevy teases new Equinox with more customization, advanced tech

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General Motors has revealed an upgraded version of its Chevrolet Equinox SUV with modernized technology and a re-imagined design. The 2025 Equinox, slated to arrive...

No Stellantis discounts, big tech eyes auto market, new Ioniq 6...

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CBT Now Tim Jackson on the best automotive innovations at CES 2024 Each year, thousands gather to see what tech gadgets and products will be unveiled...
IDTechEx, a market intelligence firm, believes the need for vehicle innovation will lead automakers to rely more heavily on big tech.

IDTechEx foresees big tech takeover in automotive industry

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Market intelligence platform IDTechEx believes major technology firms may soon rule the automotive business as car manufacturers rely more heavily on third-party software and...
Prior to joining TotalCX, Ammar held the role of Principal Technical Product Manager at Nuance Communications (a Microsoft Company).

TotalCX hires Ammar Zuriki as the new Chief Technology Officer

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HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring...
Dealers have dealt with inefficiencies in their sales process for years, including bottlenecks in the sales department and changing consumer behaviors.

Utilizing technology to reduce pain points in your dealership’s sales process...

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For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest...

Is there a disconnect between your service managers and technicians? Here’s...

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Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...