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Is it time for a fixed ops refresh? Here are 3...

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We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive,...
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? –...

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Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving...
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? –...

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Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and...
newscast

Why Dealers Should Invest in More Training for Their F&I Staff...

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 CBT News Week In Review for Friday, August 2nd, 2019: Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger &...
newscast

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO...

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 Today on CBTNews.com - Tuesday, July 30th, 2019: Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy If you're a salesperson working in...

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO...

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 Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy VIDEO TRANSCRIPT:  Jim Fitzpatrick: Thanks so much, John, for joining us. John Fairchild: Yes, sir! Jim...
newscast

The Importance of Having Return Customers in the Service Drive –...

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Today on CBTNews.com - Tuesday, May 7th, 2019: The Importance of Having Return Customers in the Service Drive - John Fairchild, Fixed-Ops Expert According to Cox...
return customers

The Importance of Having Return Customers in the Service Drive –...

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According to Cox Automotive’s latest study, Opportunities to Build Customer Loyalty, an estimated 70 percent of consumers who purchased or leased from a dealer...
newscast

How Dealerships Can Overcome the Service Technician Drought – John Fairchild...

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Today on CBTNews.com - Monday, April 15th, 2019: How Dealerships Can Overcome the Service Technician Drought - John Fairchild, Fixed-Ops Expert Every dealer knows that there...
technician drought

How Dealerships Can Overcome the Service Technician Drought – John Fairchild,...

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Every dealer knows that there is a lack of good service technicians in the fixed-ops department. So how can dealership’s proactively prepare themselves to...