TSLA417.26013.15%
GM76.1403.51%
F13.2100.1497%
RIVN13.7300.83%
CYD53.6603.24%
HMC25.8700.55%
TM189.9404.47%
CVNA64.9201.57%
PAG158.9802.52%
LAD271.11014.02%
AN184.6706.08%
GPI315.2009.73%
ABG182.8305.33%
SAH73.6900.82%
TSLA417.26013.15%
GM76.1403.51%
F13.2100.1497%
RIVN13.7300.83%
CYD53.6603.24%
HMC25.8700.55%
TM189.9404.47%
CVNA64.9201.57%
PAG158.9802.52%
LAD271.11014.02%
AN184.6706.08%
GPI315.2009.73%
ABG182.8305.33%
SAH73.6900.82%
TSLA417.26013.15%
GM76.1403.51%
F13.2100.1497%
RIVN13.7300.83%
CYD53.6603.24%
HMC25.8700.55%
TM189.9404.47%
CVNA64.9201.57%
PAG158.9802.52%
LAD271.11014.02%
AN184.6706.08%
GPI315.2009.73%
ABG182.8305.33%
SAH73.6900.82%

Search for: john fairchild

John Fairchild shares four pillars for fixed-ops success in 2026, focusing on management, coaching, accountability, and execution.

The four pillars for service success in 2026 — John Fairchild | Fairchild Automotive Solutions

- January 12, 2026
Fixed-ops remains one of the most powerful levers for dealership profitability and customer loyalty in 2026. On today's episode of Service Drive, John Fairchild, president of Fairchild Automotive Solutions and...
Service Drive Fixed-Ops
Joining us on the latest episode of Service Drive is John Fairchild to share key strategies on turning service frustrations into loyalty. 

How service advisors can turn upset customers into lifetime clients – John Fairchild | Fairchild Automotive Solutions

- October 13, 2025
Upset customers are a fact of life, especially in automotive. For some customers, every dealership visit is an "inconvenience," vehicles aren’t “fixed right,” prices aren’t fully disclosed, or expectations aren’t...
Fixed-Ops Service Drive
On the latest episode of Service Drive, John Fairchild notes why service advisors need to move beyond taking orders & become trusted advisors

Why service advisors must shift from order takers to trusted advisors – John Fairchild | Fairchild Automotive Solutions 

- September 29, 2025
  On the latest episode of the Service Drive, John Fairchild, president of Fairchild Automotive Solutions and a high-performance fixed ops coach, says service advisors must move beyond simply taking orders...
Fixed-Ops Service Drive
Tires often get overlooked in the service drive, but John Fairchild believes they could be the most powerful retention tool for dealerships

John Fairchild on why dealers should embrace tire sales in fixed ops

- September 1, 2025
Tires often get overlooked in the service drive, but John Fairchild, President of Fairchild Automotive Solutions and fixed operations trainer, believes they could be the most powerful retention tool available...
Fixed-Ops Service Drive
Fixed ops leaders John Fairchild and Shon Kingrey share proven strategies for performance, coaching, and accountability.

Fixed ops leaders can’t afford to ignore accountability and coaching — John Fairchild & Shon Kingrey

- July 21, 2025
The fixed operations department stands as a vital profit powerhouse for dealerships, making its success essential. In this latest episode of Service Drive on CBT News, Shon Kingrey, VP of...
Featured Service Drive
Joining us on today’s Inside Automotive is John Fairchild President of Fairchild Automotive Solutions, to share recommendations for fixed ops

How dealers can strengthen service training in 2025 with John Fairchild

- February 4, 2025
What should training look like now that we’re in 2025? Joining us on today’s episode of Inside Automotive is John Fairchild, High-Performance Fixed Ops Coach and the President of Fairchild...
Inside Automotive Fixed-Ops

Is it time for a fixed ops refresh? Here are 3 areas to focus on – John Fairchild

- May 13, 2022
We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive, we’re pleased to welcome John Fairchild,...
Fixed-Ops Featured
fixed-operations - John Fairchild

What should car dealers look for when hiring fixed-operations employees? – John Fairchild

- April 8, 2021
Today on CBT News, host Jim Fitzpatrick is joined by John Fairchild, President of Fairchild Automotive Solutions. Fairchild specializes in retail automotive training and improving every area of dealership fixed-operations. Fairchild...
Fixed-Ops Featured
newscast

Why Dealers Should Invest in More Training for Their F&I Staff | Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy | How These Dealerships Leverage Technology In Order to Improve the Sales Process

- August 2, 2019
 CBT News Week In Review for Friday, August 2nd, 2019: Why Dealers Should Invest in More Training for Their F&I Staff – Adam Marburger & Paul Brown, Ascent Dealer Solutions (Part...
Daily Newscast
newscast

Generate More Fixed Ops Revenue Using John Fairchild’s 5 Step TO Strategy | 3 Women Now Hold Top Leadership Positions at GNYADA | Keeping Up Appearances: The Importance of Dealership Cleanliness and Comfort

- July 30, 2019
 Today on CBTNews.com - Tuesday, July 30th, 2019: Generate More Fixed Ops Revenue Using John Fairchild's 5 Step TO Strategy If you're a salesperson working in the dealership today, chances are your...
Daily Newscast


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