CBT’s Joe Gumm sat down with Fixed-Ops guru and host of the Weekly Tune-Up, Becky Nixon, to talk about the decreasing number of mechanics in the automotive industry.
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As car buyers expect convenience in nearly every aspect of their lives, mobile service is helping dealers' service departments catch up. On today's episode of Service Drive, Rich Lupo, Fixed...
Technician inspection videos are among the most powerful trust-building tools in the service department, but only when done right. A rushed, shaky, or confusing video checks a box but does...
Fixed operations, pricing transparency and global competition are top of mind for dealers heading into the second half of 2026. On today's episode of Inside Automotive, Nathan Shaver, Managing Partner...
With economic uncertainty prompting consumers to hold onto vehicles longer, dealerships are looking to their existing customer base to generate demand. Sharon Kitzman, CEO of Affinitiv, joins us on today’s...