Becky welcomes back Scott Gunnell, of the JM&A Group, to talk about how implementing changes in your dealership can have an impact on your staff and why it’s critical to identify these key components in advance before enacting sweeping changes
Becky Chernek: How can changes in your dealership effect your staff?
By
Becky Chernek
February 24, 2017
More from F&I
Driving profits when service contracts fall short
To improve F&I results, dealerships need to address a widening performance gap, according to VP of Ascent Dealer Services, Paul Brown. On the latest episode of F&I Today, Brown attributes...
How F&I experts can leverage data, technology to enhance customer experience
From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today.
Brown, Vice President of...
Subprime strategies that turn repeat referrals into dealership growth – Dave Moore | Johnny Londoff Chevrolet
Dave Moore, a finance leader at Johnny Londoff Chevrolet, says dealerships can unlock significant growth in subprime financing by focusing on relationships, disciplined processes, and long-term customer development rather than...
Coaching sales teams strengthens F&I results and customer trust
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...
