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Implementing New Practices Learned in Training
When you send your F&I Manager to school, you hope that they come back with some knew information that could help the dealership. Becky...
How to Have a Relationship With Customers
David shares his four rules for sales success and explains how to develop lasting relationships with customers, on this week's episode of Straight Talk.
Getting on Your Customer’s Wavelength
On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer...
Riches and Niches
On today’s episode of On the Mark, Mark Tewart talks about riches and niches. The worst thing you can do is try to be...
How Visuals Can Increase Sales in Your Dealership
On this week's episode of F&I Today, Becky Chernek goes over the importance of visuals in your presentation and how you can use video,...
Kerrigan Report: Industry Disruptions and Buyer Community in 2019
On this edition of the Kerrigan Report we are joined by Erin Kerrigan and we learn how car sales came in at a soar of...
Management Engagement with Your Internet/BDC Team
On today's episode of Kain & Company, David gives tips for sales managers on how they can work with and through their team in all areas...
Addition by Subtraction
On today's episode of On the Mark, Mark Tewart talks about when you need to let things go so that you can add something...
The Credit Interview
On this week's edition of F&I Today, Becky Chernek discusses the importance of an effective credit interview, how it differs from a customer interview,...
Properly Handling Calling Customers
On this week's episode of Straight Talk, David Lewis talks about the importance of properly handling calling customers and why car shoppers would call...
