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future of your dealership

7 Ways to Future-Proof Your Dealership

Has the slow-down arrived? According to CNBC, a number of dealerships are reporting softer sales in recent weeks, creating speculation that auto retailers face tough...
used cars

Reasons Why Used Cars Have a Stronger Appeal than Ever

According to Edumunds.com and other experts in the industry, used car sales are expected to continue rising through 2020. An estimated 39 million used...
pay structure

Should You Shake Up Your Employee Pay Structure for 2019?

A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year....
Jeff Shorevideo

Cultivate a Better Relationship with Your Customers Using These Strategies – Jeff Shore,...

The sales process can be challenging at times, but when done right, a good salesperson can predict their customer's next move. Having the right...
BDCvideo

Revitalize Your BDC in 2019 with These Proven Techniques – David Kain, Kain Automotive

As 2018 quickly comes to a close, dealers’ sights are now set on finishing out the year strong and setting up solid expectations for...

Introducing the Customer to your Service Department

If a customer takes a liking to both the car they are looking at buying and the salesperson that's helping them, it may be...

Don’t Let Obstacles Get in Your Way

Let's assume customers come into the dealership with a different agenda than you. They think all you want to do is sell them a...

One-Price Selling & Enhancing the Digital Road to Sales

On this week's episode of Progressive Retail, Cory Mosley invites Ephraim Barcelo, General Manager at John Elway's Crown Toyota, to talk about one price...

How to Increase the Effective Labor Rate of Your Shop

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about how to increase the effective labor rate of...