What dealers need to know to stay off the FTC’s radar
CBT News brought dealers, attorneys and policy experts to Washington, D.C., on June 16 for the Auto Leadership Summit: Fair Pricing & Compliance at the Salamander Hotel. The one-day event...
TSLA395.880-29.42%
GM74.860-0.66%
F13.400-0.24%
RIVN18.8201.64%
CYD45.500-0.79%
HMC28.0450.785%
TM174.7105.05%
CVNA67.270-0.6%
PAG176.270-0.81%
LAD292.9302.63%
AN183.545-0.785%
GPI280.495-6.105%
ABG198.7500.73%
SAH82.225-0.825%
TSLA395.880-29.42%
GM74.860-0.66%
F13.400-0.24%
RIVN18.8201.64%
CYD45.500-0.79%
HMC28.0450.785%
TM174.7105.05%
CVNA67.270-0.6%
PAG176.270-0.81%
LAD292.9302.63%
AN183.545-0.785%
GPI280.495-6.105%
ABG198.7500.73%
SAH82.225-0.825%
TSLA395.880-29.42%
GM74.860-0.66%
F13.400-0.24%
RIVN18.8201.64%
CYD45.500-0.79%
HMC28.0450.785%
TM174.7105.05%
CVNA67.270-0.6%
PAG176.270-0.81%
LAD292.9302.63%
AN183.545-0.785%
GPI280.495-6.105%
ABG198.7500.73%
SAH82.225-0.825%
Shannon Robertson
Autosaver Group compliance officer says resolving complaints early keeps dealers off regulators’ radar
Dealerships that fail to resolve customer complaints internally are building a case against themselves, one unresolved grievance at a time. That is the core philosophy driving the compliance program at...
Dealers face rising compliance pressure as FTC flags pricing discrepancies
On the latest episode of Inside Automotive, we welcome Shannon Robertson, executive director of AFIP and host of Compliance That Works. Robertson joins us to analyze the FTC’s recent warning...
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