TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%
TSLA376.3002.58%
GM78.050-0.47%
F12.385-0.095%
RIVN16.520-0.43%
CYD42.2400.37%
HMC24.340-0.14%
TM192.320-3.76%
CVNA409.0506.03%
PAG160.4200.42%
LAD274.920-1.47%
AN203.0700.1%
GPI341.3901.61%
ABG203.0601.05%
SAH71.8400.62%


service departments

Tom Druzynski joins us to share how his group is using video multi-point inspections (MPIs) to boost the customer experience.

How video MPIs are building trust between dealerships and customers – Tom Druzynski | West Herr Automotive Group

- December 3, 2025
Customers often find it hard to trust the service advice given by dealership staff, especially if they can't see the issues themselves; as a result, they frequently decline recommended services....
Tips & Training Service Drive
In the latest episode of CBT Now, Dave Foy shares the urgent need for innovation and leadership development in dealership service departments.

How AI and daily training are reshaping fixed ops – Dave Foy | Fixed Ops Mastermind

- May 5, 2025
As rising vehicle costs and aging car ownership push fixed ops back into the spotlight, dealers need to embrace artificial intelligence (AI) and invest in continuous training to stay competitive....
Featured CBT Now
In today's episode of Inside Automotive, Cory Collins breaks down the key strategies needed to navigate F&I challenges and drive success.

Cory Collins shares strategies dealers can implement to offset shrinking front-end profits

- October 24, 2024
As front-end gross profits continue to dwindle due to inventory normalization post-COVID, dealerships are placing an even greater emphasis on their F&I departments to maintain profitability. With cash deals on...
Inside Automotive F&I
Explore insights from the Niello Company's Tully Williams on transforming automotive service drives, EV trends, AI integration, and more.

Tully Williams shares his blueprint for improving the dealership service experience

- February 27, 2024
In the ever-evolving landscape of the automotive industry, the service drive has emerged as a critical touchpoint for dealerships to address customer needs and foster long-term loyalty. On the recent...
Inside Automotive Fixed-Ops

Service activity declines, revenue improves in February — Xtime

- March 22, 2023
According to the most recent Cox Automotive review of Xtime metrics, service activity at U.S. franchised dealerships declined in February while service income climbed compared to the prior month. While...
Headlines Articles
Alan Haig discusses M&A activity

Why retail automotive is still going strong despite years of challenges – Alan Haig | Haig Partners

- March 21, 2023
On this episode of Inside Automotive, host Jim Fitzpatrick is once again joined by Alan Haig, founder of Haig Partners, to discuss further developments in the car business. Haig notes that...
Inside Automotive Featured
declining satisfaction

J.D. Power Customer Service Index reveals declining satisfaction, names Lexus as top brand

- March 10, 2023
In the latest J.D. Power Customer Service Index study, buyers again reported declining satisfaction, the first year-over-year drop since 1995. The negative trend in the consumer experience is echoed in other...
Articles Headlines
Honda and Toyota

Honda and Toyota recall over 131,000 cars, blame hardware and software

- February 14, 2023
Honda and Toyota have made separate recalls on over 131,000 vehicles due to varying issues with hardware and software. The Honda and Toyota recalls affect three models of vehicles made between...
Articles Headlines
service

David Lewis shares best practices to generate sales in the service lane

- October 1, 2021
Service departments are proving to be a significant source of inventory for many of you across the nation. Group 1 Automotive’s President of U.S. Operations, Daryl Kenningham, recently said, "In...
Fixed-Ops Featured
remote

Is there a case for remote vehicle servicing?

- June 30, 2021
According to the 2020 NADA Data Financial Profile, dealers commonly expect around three of every ten dollars of net profit to be generated by the service department. Another goal that’s...
Auto News Daily Automotive News

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Stellantis to prioritize four core brands in turnaround strategy, sources say The automaker plans to shift funding toward Jeep, Ram, Peugeot, and Fiat while maintaining its broader portfolio. On the Dash: Expect increased product investment and marketing support for Jeep, Ram, Peugeot and Fiat. Regional and niche brands may see reduced volume but more targeted positioning and shared platforms. Platform-sharing and rebadging strategies could affect inventory mix and model differentiation. Stellantis will concentrate most of its investment on four core brands as CEO Antonio Filosa pushes a turnaround strategy set for release May 21, according to a Reuters exclusive. The automaker has identified Jeep, Ram, Peugeot, and Fiat as its priority brands. It will allocate a “material increase” in funding to them, driven by their stronger global sales and profitability, marking a shift away from the company’s previous approach of distributing investment more evenly across its portfolio. Sign up for CBT News’ daily newsletter and get the latest industry stories delivered straight to your inbox. Stellantis will retain its 14-brand lineup, the largest in the industry, and will not shut down underperforming marques. Instead, the company will reposition secondary brands such as Citroën, Opel and Alfa Romeo to operate in regional or niche roles. These brands will rely on shared platforms and technology developed by the core brands while maintaining distinct styling and market identity. The strategy comes as Stellantis works to regain market share in the United States and Europe while facing growing competition from Chinese EV makers. The company earlier reported a 22.2 billion-euro charge tied to scaling back its EV plans, underscoring the urgency of the strategic shift. Its market valuation has also declined significantly in recent months. To support the transition, Stellantis will expand its use of shared “multi-energy” platforms that support electric, hybrid and internal combustion (ICE) vehicles. Additionally, the company is evaluating rebadging strategies and joint development programs, including collaborations with its Chinese partner, Leapmotor. Executives and investors backing the plan expect the increased focus on core brands to improve efficiency and strengthen financial performance. Analysts say Stellantis could still consider further consolidation if results fall short of expectations. Meta description (140 characters) Stellantis to boost funding for Jeep, Ram, Peugeot and Fiat, shifting strategy while maintaining its 14-brand global portfolio.
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Stellantis to prioritize four core brands in turnaround strategy, sources say

Hyundai's profit drops 24% as tariffs, weak global demand persist 
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The latest JD Power-GlobalData forecast shows a decline in new car sales in April, but you can blame last year's tariff panic, not today's buyers.
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New car sales drop 7.3% in April, but don’t blame buyers

2026 Subaru Outback: Rugged evolution meets everyday practicality
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Autonomous
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Autonomous future back in focus as Waymo expands, Uber reinvests billions


CBT News
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