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The link between emotional intelligence and selling cars

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Emotional intelligence is just as important as technique in car sales. Consumers want more than just a competent car salesperson that can state the...
Price

VAN’s Tom Gregg discusses the challenges dealers face with private acquisitions

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews, hands-on dealership strategies, as well as vendor analysis. Today, host Jasen Rice, founder of Lotpop, continues the conversation about private acquisitions with Tom Gregg of […]
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General Manager Danny Zaslavsky discusses buying inventory from private sellers

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Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews, hands-on dealership strategies, as well as vendor analysis. Today, host Jasen Rice, founder of Lotpop, chat with Danny Zaslavsky of VinCue and General Manager of County Hill […]
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Roger Love

Hiring new talent: Does your dealership have proper training in place?

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On the latest episode of Straight to the Point, host Frank J. Lopes sits down with Ronnie Tejeda, new-hire salesperson specialist, as well as the coach and trainer at Brown and Brown Dealer Services. Lopes gets straight to the point and asks Tejeda, are new salespeople you hire doomed from the start because they’re not properly […]
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service

David Lewis shares best practices to generate sales in the service...

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Service departments are proving to be a significant source of inventory for many of you across the nation. Group 1 Automotive’s President of U.S. Operations, Daryl Kenningham, recently said, “In June, we sourced over 3,000 used vehicles from our service departments and through individual purchases.” This process begins with a great sale. For over 30 […]
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car buying experience

How car dealers can become more profitable by transforming the status...

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On the latest episode of Straight Talk, host David Lewis, President of David Lewis & Associates, discusses the truth behind the phrase “doing things the way they have always been done.” Customers are looking to the future and car dealers should as well. Long ago, Lewis believed car dealers viewed customers as being the enemy […]
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Edmunds.com

May Sales Numbers: The Worst is Well Behind Us – Jessica...

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Here to tell us more about how the COVID-19 pandemic affected the retail auto industry, where we are heading based on May numbers, and optimistic customer buying trends is Executive Director of Insights at Edmunds.com, Jessica Caldwell. Did you enjoy this interview? Please share your thoughts, comments, or questions regarding this topic with host Jim […]
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gross profit

The Relation Between Gross Profit and Sales Training – Sean Gardner,...

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Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Sean Gardner, a trainer...
Joe Verde Trainers

The Relevancy of Sales Training in Today’s Digital Space – Doug...

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Doug Christiansen and Eric Edwards, both trainers with Joe Verde Sales & Management Training, joined Jim Fitzpatrick on the CBT Stage at NADA 2020...
automotive marketing

4 Steps to Transform Your Marketing Strategies

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Data is one of the most powerful tools for automotive marketers. But, given the sheer volume and availability of data, it also can be...