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Text Your Way to Higher Customer Satisfaction

This morning, I dropped off my 145-pound Newfoundland, Tess, to be groomed. I scheduled and paid over the phone, and then I received reminders...
service department

The Benefits of Working in the Service Department

When asked what they want to be when we grow up, you don’t hear a lot of kids exclaiming “I want to work in...

Why this is the year of one particular vehicle | Find...

  On today's CBT Newscast for Thursday, January 18th, 2018: Why this is the year of one particular vehicle "Help me, help you." A phrase someone uses...
PDI system

What is a Pre-Delivery Inspection?

Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles,...