For the past 15 years I've worked in and with sales teams and it seems every team is the same... A mix of 3 groups of people is always evident.
Group 1 -...
On today's CBT Newscast for Friday, June 23rd, 2017:
How to Connect with Online Customers
CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive Motors, to talk about how his...
Whether you have worked in auto retail a short or long time, you know training is essential in up and down times. Attending local and national events is one vital...
On today's CBT Newscast for Wednesday May 10, 2017:
Maintaining transparency in your appraisal process
Joe sits down with Steve Stauning, Founder and President of SteveStauning.com, to discuss how being transparent with...
Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate.
Easily the biggest challenge I hear from dealers is they...
For decades, businesses have been trying to discover the formula for hiring “perfect” salespeople. There are tons of books, blog posts, and editorial articles out there with advice on how...
How many times do you communicate with family members? Maybe mom and dad (a couple of times a week)? Your cousins (maybe you see them at family gatherings)?...
On today's show:
One managing partner shares why dealerships struggle to hire women
Why salespeople are still important to the car-buying process
Are pre-paid maintenance plans on your F&I menu?