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perfect data

Preparing for 2019: Remember, It’s the Boring Stuff that Sells Cars

As you and your team review your sales plans for 2019, it’s important to remember that the dealers growing market share use the same...
electric vehicles

What Dealers Should Expect as OEM’s Shift Toward Electric

There is a perception in the media that dealerships do not like to sell Electric Vehicles (EV). In candid conversation, dealers would likely not...
customer

Moving Dealerships From Transaction-Centric to Customer-Centric

Looking to 2019 and beyond, margin compression and customer expectations are among several factors that will increase, while more pressure from both existing and...
newscast

What are Today’s Car Buyers Looking for in Their New Vehicles?

The days of customers only having a preference for color, make, and model are long gone.Today, car buyers can customize vehicles in a variety...
social media

Four Tips for Optimizing End-of-Year Marketing

It is hard to believe that December is again on the horizon. The holiday and the end-of-year rush is in full swing, and consumers...

Never Leave the Customer Alone at Your Desk

On today's episode of Straight Talk, David Lewis of David Lewis & Associates talks about one of the easiest traps to fall into during...

Being Your Customers’ Problem Solver

Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...

Fanatical Customer Care

On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks to you about how to achieve fanatical customer...

Are You Ready to Go All Digital?

On this week's episode of Progressive Retail, Cory Mosley invites Ryan Norris, Dealer Principal at Toyota of Easley in Easley, SC, to discuss how...