TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Retail Automotive

reports

Three Reports Car Dealers Should Pay Attention To In 2018

- January 22, 2018
Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety of many other metrics are typically...
Darren Haygood

Cars.com’s Darren Haygood: How to make sure your top salespeople stand out

- January 22, 2018
  Imagine the amount of time the car buying process would be reduced to if potential car buyers could choose the best salespeople at your dealership. Not only would it reduce...
newscast

Cars.com’s Darren Haygood: How to make sure your top salespeople stand out | Trump administration expected to lower MPG rules | Customers want price that doesn’t change in the car buying process

- January 22, 2018
  On today's CBT Newscast for Monday, January 22nd, 2018: Cars.com's Darren Haygood: How to make sure your top salespeople stand out Imagine the amount of time the car buying process would be...
newscast

Mike Jackson on the benefits of tax reform | Tracking Service Repair Orders Online | How VR can simplify the test drive

- January 19, 2018
  On today's CBT Newscast for Friday, January 19th, 2018: Tracking Service Repair Orders Online When customers drop off their cars at your dealership for service, they often feel as if their leaving...
newscast

Why this is the year of one particular vehicle | Find out how he sold 1,582 vehicles in one year | Dealers are still crucial part of vehicle purchase

- January 18, 2018
  On today's CBT Newscast for Thursday, January 18th, 2018: Why this is the year of one particular vehicle "Help me, help you." A phrase someone uses when asking for someone's help in...
newscast

Bill Ford: $11 billion investment will make profit per vehicle “remarkable” | How to avoid the steps to the sale that customers dislike | Going from a product-led approach to a customer-led approach

- January 17, 2018
  On today's CBT Newscast for Wednesday, January 17th, 2018: Steve Stauning: How to avoid the steps to the sale that customers dislike As a dealership, you have salespeople who know a lot...
newscast

Do amenities help retention or do they not matter? | Why leasing EVs makes sense | How this New Jersey dealer rewarded his employees

- January 16, 2018
  On today's CBT Newscast for Tuesday, January 16th, 2018: Do amenities help retention or they don’t matter? Some dealers said they have the type of store that has amenities and attractions to...
customer service

A Dealer’s Key to Success: Realizing Everyone is a Salesperson

- January 15, 2018
The consumer buying experience has seen rapid changes in the past two decades. In years past, customers could only purchase items in a physical store. However, with the advent of...
newscast

How to drive profitable growth in the service bay | U.S. getting out of NAFTA will raise price on vehicles | Do cameras belong in dealership F&I offices?

- January 15, 2018
  On today's CBT Newscast for Monday, January 15th, 2018: How to drive profitable growth in the service bay Right now, there are more than 250 million gasoline engines on the road. Over...
newscast

6 Steps to Reaching Your Goals in 2018 | The future of explaining new technology to customers | How buyers with low credit scores impacts new-car sales

- January 12, 2018
  On today's CBT Newscast for Friday, January 12th, 2018: 6 Steps to Reaching Your Goals in 2018 Following through with dealer processes is obviously important to the customer buying experience. Following through...


CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.