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Cross training can provide benefits for both departments, including empathy, better deals and stronger hiring.

3 reasons why it’s important to cross train sales & F&I

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Cross training in any business setting is always looked at as an important part of helping the entire team not only understand more about...
ambassadors

5 ways to turn customers into ambassadors for your dealership

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What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to...
On Dec 11, the UAW Union filed unfair labor practice charges against Hyundai, Honda, and Volkswagen for interfering with organizing workers.

UAW files charges against Honda, Hyundai, and VW alleging unfair labor...

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The United Auto Workers Union has filed unfair labor practice charges against Hyundai, Honda, and Volkswagen with the National Labor Relations Board. The charges...
Palmiero Toyota's Give Back Program set up an assembly line of kindness to distribute $65,125 to 48 local non-profits in Meadville, PA

Palmiero Toyota drives change by raising thousands for local nonprofits

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Palmiero Toyota, in Meadville, Pennslyvania, went the extra mile during its 14th annual Give Back Program by setting up an assembly line of kindness that...
F&I department | Cory Collins

How dealers can successfully navigate changes in the F&I department –...

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A vital role of the F&I department is customer education. However, procedures and training in this domain have undergone substantial changes. On the latest...
David Blount, 40 Under 40 recipient and brand specialist at Mills Automotive Group, joins CBT News to discuss his retail automotive career.

40 Under 40 Honoree: David Blount | Mills Automotive Group

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David Blount, brand specialist at Mills Automotive Group, found his calling in the car business later in life than others, leaving the maritime industry...

Hybrids gain traction, Ohio opens first Gov. funded EV charging station,...

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Inside Automotive  How dealers can successfully navigate changes in the F&I department – Cory Collins A vital role of the F&I department is customer education. However,...
Four Nordic pension funds urged Tesla on Dec. 11 to respect their workers' collective bargaining rights in a joint letter.

Nordic pension funds push Tesla for workers’ bargaining rights

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On December 11, four Nordic pension funds jointly announced that they would send a letter to Tesla, urging the company to respect the collective...
Skyler Chadwick joins the Power Lunch to discuss the importance of building trust between dealers and service clients.

Restoring trust in the repair and maintenance process — Skyler Chadwick...

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Many dealers realize the important role trust plays in customer retention and service scores, often going to great lengths to ensure their buyers have...

UAW recruits VW plant workers, dealer optimism survey results, Stellantis announces...

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Inside Automotive Why the electric vehicle market is taking forever to grow — Karl Brauer | iSeeCars.com The electric vehicle market has faced a tough year...