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When it comes to engaging with your customers, every interaction should be considered an opportunity to showcase your brand.

4 ways dealers and automakers can support customers and drive loyalty

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In the past three years, nearly every industry has experienced a dramatic shift in consumer expectations. The auto industry is no exception, with services...
Joe McCabe joins Inside Automotive to discuss the car business and the developing trends which could dictate the future of retail automotive.

The retail automotive landscape: ‘Not out of any woods’ — Joe...

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Technology, shortages, and consumer demands have shaped much of today's retail automotive landscape. As the industry closes out the second quarter and looks ahead...
There are digital tools for every process or function you at your dealership. However, it's crucial to ensure they are worth the investment.

5 digital tools every modern dealership needs to drive sales success

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Adding new digital tools to your dealership strategy mix can feel overwhelming and time-consuming. Things like price constraints, learning curves, and whether or not...
There’s more to social media than Instagram, Twitter, and TikTok. Platforms like Facebook, Reddit, and Quora also have groups ideal for social selling.

4 worthwhile social selling methods for dealership sales staff

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While social media platforms are pervasive in today’s society, using them effectively for business is equal parts art and science. This is especially true...
gross profit

4 vital ways you can further improve gross profit percentage

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Of the KPIs your dealership must focus on, gross profit percentage should never be overlooked. To improve the gross profit percentage, your service department...
The five women of Courtesy Automotive Group's financing "Dream Team" join Inside Automotive to discuss gender equality in the dealership.

Women in automotive: has gender equality improved? — The Dream Team...

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Five female finance directors of Courtesy Automotive Group, also known as "the Dream team," are breaking traditional gender equality barriers and contributing to their...
Meridith Elliot Powell joins CBT Now to discuss how managers can lead their dealership teams through times of uncertainty.

Leading dealership teams through uncertainty — Meridith Elliott Powell

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In recent years, dealership teams have undergone significant changes and uncertainty from inventory, inflation costs, and even new automotive regulations. While it has become...
Steve Greenfield shares shocking statistics on U.S. traffic deaths and identifies a pathway to make the future of transportation safer.

Polestar 2 upgrades raise questions about the depreciation of used EVs

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Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, where I put recent automotive and...
Jennifer Suzuki,, process

Driving more strategic processes for today’s buyers — Jen Suzuki |...

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They say 1.5 dealerships vetting processes start on the phone. The industry has seen an influx in volume regarding in-market buyers. On today's CBT...
Studies show that financial stress can heavily limit workplace productivity. Here are three ways dealers can help their employees.

3 low-cost ways to help dealership employees reduce financial stress

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Looking for a competitive edge amid an already insanely competitive automotive marketplace?   Many employers lean towards lead generation and digital marketing as a solution.   “If only...