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Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians...

 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim...
new technicians

On-Boarding New Technicians

If you have made a new hire, then you are aware that it takes them some time to get to where they contribute to...